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December 2023 by Ronin Roper
Every time i walk into this location, i'm greeted with a smile and an offer of assistance (which i need each visit). This location has a very friendly, and knowledgeable staff. They're also well stocked with your "day to day" vehicle needs, and a very good supply of parts as well. If they don't have what you need in stock, they'll have it in a matter of days. This business is definitely a one stop shop! This location has definitely earned a 5-star rating from me.......and the staff gets a 6-star rating for professional customer service. Thanks again for all your help, it's appreciated! ?
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November 2023 by d mac
A year ago our Honda Oddessy broke down on 95. We had our van towed to O'Reillys so that we could service it. Unfortunately after using their tools I found an internal engine issue that was beyond a parking lot repair. An extremely helpful parts guy named "Shack" connected us with the people and equipment necessary to tow our vehicle back to Ohio. Yesterday we returned to this O'Reillys as a destination, not out of necessity. And same as last time Shack had our back. Once again I walked out of this establishment with a smile on my face and great products in hand.
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October 2023 by Aaron Golly
I’ve always used O’Reilly’s over their competitors, but this place was something special. I was driving from Florida to Maine and had a problem with a loose serpentine belt. They had the belt in stock, and I asked the guys behind the counter if they knew of an empty parking lot or a field where I could change the belt. They said I was welcome to change it in their parking lot and even offered to let me borrow their tools if I needed any. Jay was the friendliest, most down-to-earth customer service tech I’ve experienced, ever. Period.To Jay and the rest of the staff at the Ridgeland O’Reilly’s: you guys are awesome and I really appreciate your hospitality. Keep up the good work.If you want a clue for how professional these guys are, look at the responses to the few bad reviews they’ve gotten: they’re very respectful in their responses, even when they’re called names for things that are likely beyond their control.Top notch.
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August 2023 by J. Moss
Could not ask for better help and service. Gentleman l dealt with was knowledgeable and went over and above expectations to help me resolve my problem.
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August 2023 by
Needed extra help and information. Staff was extremely knowledgeable and helpful. Would highly recommend this Ridgeland auto store
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July 2023 by cheryl leary
Jay and Mark was phenomenal from the time me and my husband walked in we received the biggest good morning then the customer service was totally overwhelming. We received our parts and all the help we needed, eventhough this was our first time meeting both Jay and Mark I feel like a part of there O'Reilly familyThanks
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July 2023 by Viorel Ionita
This place has great customer service. I was driving towards Florida, and the alternator almost gave up on me. I had to change it in O'Reilly s parking lot. They gave me tools to help me with the process, and they were asking all the time if I needed anything. When I left, I forgot to pick up my driver license. I got home to Florida, and I called the next day. They mailed my ID immediately. Thank you so much! God bless you guys!
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July 2023 by Adrienne Barker
Montanna and Noah were so helpful and professional. They were polite and efficient with assisting me to get back on the road.
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July 2023 by Adam Dymond
Shaq was so helpful with helping me understand my AC needs! Great guy, go see him!
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July 2023 by Vicky Davis
Had what was needed, good service, good prices. Very helpful.
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June 2023 by Pretty Flor
Found most of our supplies here. At a good price. I could get things from Amazon for a cheaper price however, I love feeling the quality & seeing my money at work. It beats sending stuff back or getting stuff busted also the hassle of returns saves me time.
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June 2023 by Erika “White Wolf” Belcher
Love this store. The staff is very knowledgeable and the prices are reasonable. They have a wide variety of parts for all years, makes, and models. This is the only Auto Parts store I will visit.
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May 2023 by Jim Altman
Great store mark went out of his way bent over backwards to help me. They will help any way they can if possible.
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May 2023 by Polly Glover
Very good customer customer service and support
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May 2023 by Daniel Myers
Awesome, friendly, helpful staff.
