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January 2024 by Katie Babcock
I am so impressed with AutoNation Collision. I was treated respectfully and kept informed of the progress of my repair throughout the process. Clay was very responsive to all my questions, and went above and beyond to get me back on the road as soon as possible. My vehicle was returned to me in pristine condition. AutoNation Collision worked directly with my insurance company, the car dealership and a car rental facility. They took care of all communication between all involved. Thank you Clay and AutoNation Collision for a positive outcome of an unfortunate incident.
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November 2023 by Gary Craig
Clay really took care of us. Thanks!
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November 2023 by Debbie Tucker
We had an excellent and seemless experience with Auto Nation Collision in Bluffton. Maurice continued to present and achieve insurance coverage on additional items they found that needed repair/correction above the original estimate. I would recommend Auto Nation to anyone who needs their car repaired. They also stand behind their work.Service: Body & Trim
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October 2023 by michael francois
Wouldn’t recommend just a waste of time from a staff who didn’t want to help with my problem from my car accident
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September 2023 by David McCloskey
If you want high end service, best repairs using the best parts and skills, AutoNation Collision is where you want to go. Mr. Clay Cropper, is the one of the finest reps I've ever dealt with. Worth every star!Services: Painting
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September 2023 by graig antonetti
Brought my 2017 Santa Fe Sport in March for an estimate concerning peeling paint that was covered under warranty. Was told 4-8 weeks for estimate to be reviewed and possibly approved. 5 months later and nothing from them. After speaking with Consumer Affairs about the issue, they researched my claim for the estimate and found out it was never submitted. No one at the collision center or dealership will address this issue.
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July 2023 by Judy Logan
Every one. Is very friendly and professional. They spell every thing out with no surprises. The work for you if the insurance company didn’t inspect your vehicle correctly they get in touch with them have them come out and redo it so they can show them that they have to do more work than what they estimated. I’m very proud of the work they did and hopefully I won’t have to see them again, but if something happens, they will be first on my list, all the guys and lady a really nice one in particular Angelina Clay Cropper kept me informed of the delays and everything and what they were going to do. He is very thorough and very professional. Thank you, Clay and I’m onServices: Painting
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July 2023 by Steve C.
I had not needed a body shop for at least 15 years, so I didn't know what to expect. The folks at Autonation walked me through every step of the process, even helping with retal car info and insurance info. Really great service, and I recommend highly. Plus, my car looks like new!!
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July 2023 by Erin Clark Vaughan
Great from beginning to end! The staff was friendly, attentive and kept me well informed throughout the entire process! I would definitely recommend!Services: Tires
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November 2022 by Michael Norwood
I would give these guys negative stars if I could. The most unprofessional, lazy people I have ever encountered. Attempted to get paint work done to my 21 Ram, through my USAA auto insurance. I was fed excuse after excuse as to why they have not submitted there estimate to the insurance company. And after almost a month of going back and fourth , told very rudely to find somewhere else to go: I absolutely will and will let everyone I know to do the same. Absolutely disgusting
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December 2021 by Madiam Romagnino
The absolute WORSE dealership ever. Customer service is a disgrace. I would never buy a car from them or bring my car for service. They don’t have the decency to call back or let customers know when the parts they ordered are in. I wouldn’t give them any stars but had to in order to write this review!!
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October 2021 by Lee Loving
The lady that helped me, Tracey I think her name was. She was sooooo! nice, Palit and very helpful...I wish all public service people had her kind sprint.
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September 2021 by Underwater Gremlin
USAA MEMBERSDO NOT DROP YOUR CAR OFF AT PEACOCK!YOU HAVE BEEN WARNED!Body shop going through new owners taking over for Peacock Collision owners.I picked my car up in April 2021, noticed leak 6 weeks later. Showed up at body shop. The ppl working there did not show the least bit of concern I had a leak. New employees working in "management", Cory, have not tried to get me to fix leak.My car is leaking. A third party was hired to do work on my rear window. I was told by Cory, a third party did work. I have been trying for weeks to get my car rear window fixed.They will not answer phone. I leave messages no call back. My insurance company USAA calls. They get no call back.Services: Body & Trim
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July 2021 by Eduardo Diaz
Great quality repairs. We have repaired two vehicles there and it is our go-to repair shop.
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June 2021 by Shamekia Jackson
These people are trash. They lie bad and have no type of customer service. Allison, Cory, and Ren are disgusting individuals with no respect. Mrs. Trisha is the best employee they have.
