Ram Jack South Carolina

Hours: Ram Jack of South Carolina is a company that provides foundation repair and stabilization services for homes, often dealing with urgent and complex issues. Their team includes highly skilled and experienced workers, such as Corey Green, who is praised for his respectfulness, hard work, and expertise. Customers appreciate their quick response times, with some receiving service within a day or two of calling, especially for urgent situations like basement cave-ins caused by heavy rain. The crews, including team members like Corey, Beau, and John, are described as patient, quick, and knowledgeable, capable of stabilizing and leveling floors, and addressing intricate problems effectively. The company demonstrates strong oversight and transparency, with multiple visits to assess the scope of work before beginning repairs. Management, such as Rodney Garrett, shows concern and empathy towards customer issues, offering apologies and explanations when problems arise. However, there have been some issues with communication, as seen in experiences where scheduling was unclear or contractors arrived late or left early without notice, leading to customer frustration. One customer reported unprofessional behavior from a vendor, which tarnished their overall experience, though they acknowledged that the work itself was performed well. Customer service improvements are noted when staff like Charlotte quickly address lingering issues and take responsibility for mistakes. Overall, Ram Jack SC is recognized for skilled work and prompt service in emergencies, but they can enhance customer communication and follow-up to deliver a more seamless experience. The company’s team, especially the young workers and supervisors, are valued for their expertise and dedication.

1. Ridgeway, South Carolina