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November 2023 by Jared Bassett
Kevin and the crew were great to work with. Never had bad attitudes, worked extremely hard, and took great care of everything. Very satisfied with the move.
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November 2023 by brigitte menzel
The portion of the household pickup and delivery was wonderful. Allied/ Carey Moving and Storage is an incredible group of people that made our not so easy transition less hopeless. Shelly adjusted our delivery location multiple times and was kind. Driver Jason as a true professional and was able to back a HUGE truck in to our angled driveway. We can’t give enough praise to Allied/ Carey Moving and Storage. Would use the again without hesitation.
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October 2023 by beth h
The packing and loading went fairly smoothly. The unloading was a disaster. Boxes were turned upside down and left that way. A container marked fragile christmas was mishandled multiple times and several ornaments fell out, at least one broke. That same container was carelessly left on something unstable and ended up on the floor. Containers and boxes that were clearly marked where they belonged were left on completely different floors of the house. The crew told me they would make sure all the metal shelving was reassemble and pieces put back on, it was not done. A sofa table was mishandled and fell apart. Two pieces of furniture were left wrapped in shrink wrap, one was on it’s side. One of the crew people reeked of marijuana in the morning and my sofa smells like it. I also found a small package of marijuana he dropped in my house. I have a few boxes missing. I called to report the missing boxes, the sofa table, the smell. I was told they would send me a claim form and the driver would be asked about the boxes. Neither happened. I called a couple days later and said they were going to ask the driver again, he had not responded. That was a week ago. No claim form. No answers.
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October 2023 by Shelley Cook
Had no issue with driver or helpers. My issues was with sales. Was not told had to pay extra to have bunk bed dismantled and reassembled. Also was not explained to me that you have to be available all days of the delivery window.
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September 2023 by Kenny Bauman
Overall great service. Everybody along the way was very professional and the movers were top notch. They got all my stuff in the house with no major issues which is very difficult to do with moving out of state. My only caveat to this and it's on me was the contract was guaranteed for weight. I thought they would weigh the truck and if I didn't used the full 4,000 lb refund me the difference. That was not the case. This was an all-in contract if I went over the 4000 lb I paid more but if I didn't go over the weight and use less I was just out that money. Before the move I asked the scheduler and she could not give me an answer because she said she didn't have the contract in front of her. Only part of the experience that left a bad taste my mouth because I felt they were not being 100% genuine. Again overall a Good company that did quality work which is hard to find. Just be careful and read your contract.
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September 2023 by mike parker
Hired this company for two simultaneous moves one to Florida and one to Canada, Florida move was ok but the move to Canada was a disaster, nothing I was told was accurate, disagreement between trucker and packers who packs TVs and some other things , I had to really complain at the last minute to get it resolved, i was also told that it would go to a bonded warehouse so we could clear it later when ready , we came to find out that I had to meet the truck at the border or it would cost extra money !! I was told price was all inclusive and included paperwork, found out luckily at the last minute not true , my wife and I spent 4 hours in the hotel on the way to Canada completing country of origin and value paperwork ! Apparently this company thinks that moving material to Canada is not international but just a cross border move ??!! I was also told balance is due at delivery, but as soon as material was loaded they wanted the credit card so they could process it immediately.I was not impressed and would suggest looking elsewhere where the people know what they are talking about
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July 2023 by Chris Stuart
This company was absolutely amazing. Made our out of state move with two small children so easy! The crew were so nice and we even had some good laughs throughout the process. Carlos is the man!
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July 2023 by Rusty Reeves
Shelly and Susan were awesome!!
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July 2023 by Terri Smith
Had a wonderful experience with Allied. The driver Perry was very helpful and polite. Once they drop off my furniture in Colorado Springs they went above and beyond. The storage unit I had rented had told me it was tractor trailer access which ended up not being true. So Perry, Chris and Nicc helped my quickly find a new unit close by. I would recommend this company to anyone moving.
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June 2023 by Anita Mathai
The sales rep did a very poor job explaining the package even after we repeatedly asked if the price quoted was final and binding. Throughout the email conversation and in-person survey she kept telling that the price will be based on the final weight. On the day of the move I'm was told that the price quoted is final and the weight does not matter. It was truly unprofessional and I felt like I was scammed. I will never recommend them to anyone
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April 2023 by Beth Smith
I recently used Allied Rock Hill to move from North Carolina to Massachusetts. The move coordinators, the packing team and load and delivery team were professional and great to work with! They answered all my questions and were timely in packing and delivery. I would highly recommend Allied Rock Hill for your move!
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November 2022 by Tony Setser
The staff at the office were open and up front about everything, NO surprises. Fidencio, the driver, was also easy to deal with, zero hassles loading, unloading and delivery. If you ever need a driver to back his truck up 3/4 of mile uphill to your house, FIDENCIO rocks! The local teams, both loading and unloading, were friendly, communicative and careful with all of our belongings. Six stars for everyone involved!
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October 2022 by Drew Miller
Movers themselves were good, but the back office people are untrustworthy.
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September 2022 by Teresa
Best move and movers in my 25 years of job transfer experience
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January 2022 by Alyssa N.
Do not hire Allied Van Lines or any of its affiliates. They will destroy all of your stuff and then do anything and everything they can to try to get out of taking responsibility. Trust me. If you want to destroy your belongings, just save yourself thousands of dollars and set your stuff on fire instead of paying Allied to destroy it for you. Listen to the people who have posted one star reviews. The scumbags in the claims department are extremely combative and rude. They try to make the process as difficult as possible so they wont have to take responsibility for their negligence. JUST STAY AWAY!
