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July 2023 by Patricia Baker
Got a wedding set from Allison Loves Jewelers on April 15, 2023 as a replacement for the ones I lost in the fire that were insured. The insurance paid a little over $2000 to the jeweler for this ring. Two days later I take it back because the prongs were broken. They fix it, I get it back. A few weeks later one side of the jacket breaks. Take it back to the jeweler and they want to charge me $165 to fix it but they are going to give me a deal and not charge tax on that. ?? Let me say that I did not even wear this ring and work, I didn't do anything to cause the break. In all my years of having my other set of rings not once did they break. Now they want to charge me to fix an obviously defective ring that they just sold me a few months ago!!!! If you are looking for a good jewelry store stay away from Allison Loves Jewlery in Rock Hill.
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July 2023 by Patricia B.
Got this ring from Allison Loves Jewelers on April 15th this year as a replacement for the ones I lost in the fire that were insured. The insurance paid a little over $2000 to the jeweler for this ring. Two days later I take it back because the prongs were broken. They fix it, I get it back. A few weeks later one side of the jacket breaks. Take it back to the jeweler and they want to charge me $165 to fix it but they are going to give me a deal and not charge tax on that. Let me say that I did not even wear this ring and work, I didn't do anything to cause the break. In all my years of having my other set of rings not once did they break. Now they want to charge me to fix an obviously defective ring that they just sold me a few months ago!!!! If you are looking for a good jewelry store stay away from Allison Loves Jewlery in Rock Hill.
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April 2023 by Judy
Left a ring to be sized up. Great customer service. Prompt knowledgeable staff. Very pleased
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January 2023 by Cass Is Real
My mother purchased a bracelet on December 13th but returned it a few days later. She was provided a refund receipt but never received the refund. She later received a call from Allison stating the refund would be provided but still she did not receive it. She then received a second charge in January when she never made another purchase. These fraudulent transactions are being reported to her bank and I would advice anyone to be careful if shopping here.
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December 2022 by Dorsey Patrick
Don't go near this place. She is a thief. I paid her $450 to get my Rolex cleaned and running again and it never did tell the proper time. She took it back, then gave it back to me with the same problem and refused to refund my money. And she kept my watch for a good 8 months. She cannot be trusted.
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December 2022 by Megan M.
Can you call it rude if they don't actually speak to you? 2 other customers in the store and I got zero help after standing there quietly and patiently for 10 minutes or so minutes. Yes they saw me, it was blatantly rude.
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October 2022 by Dorsey P.
I paid Alison Love $450 to get my Rolex serviced and restarted. She kept the watch for OVER 3 months. When I finally got it back, the watch never told the right time. I returned it to her and she brought it back to me --again months later--still not working properly. She could not have cared less that this was the case after I complained to her repeatedly. I still have a watch I paid $450 to have serviced that I cannot use. I agree with one person when they said she is a liar. I know this now for a fact. She's lied about quite a few things. I would not trust her under any circumstances and would certainly recommend people not do business with her.
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August 2022 by Lydia Padgett
Always fun to browse and see new stock. Friendly staff. An old community favorite.
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June 2022 by Graham Reay (Hambone Fishing)
Went here to sell some gold and was given a fair price and treated well. I will be back for any future jewelry needs. Employee was very helpful and willing to answer my questions.
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January 2022 by Katherine Barker
Owner is too full of herself and rude! Will never be back to do business. I recommend if someone wants to buy jewelry go elsewhere for better service.
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December 2021 by Tess Smith
Do not consign with them. No one knows what’s going on with consignment and they don’t call back. They have had a piece of my jewelry since 3/2018. Was told it sold several months ago but still have not received payment
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October 2021 by Nyoki Najasake
Opens too late so , visited other jewelers & they didn’t disappoint ❣️With COVID-19 going on , seems stores would be open at least at reasonable hours ppl are used to . O well , guess their business isn’t suffering and they can afford to sleep in .?
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April 2021 by Allie Jackson
They did a ring resized for me on my wedding set. My rings came back very quickly! I want to say it was 4 or 5 days. Not only did they resize it like I asked, but they also did some little extra touches that I didn't ask for. The redipped my ring as well as clean it up so it looks brand new! My channel set band had one stone that was a little crooked and they straightened that up for me! My large stone had a slight wiggle in it and they also tightened that up to. I will definitely be back for future services!
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March 2021 by Tad Atkinson
The absolute best! Attention to detail and customer service is next level good!
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January 2021 by Mad Hadder
Very elegent looking store. I went there to get the battery changed in my watchs and found out they do offer a lifetime battery change warranty so if you need your battery changed again it will be free for life for that watch. The only reason I didnt give 5 stars is the clerks act a little snobby. Other than that it was fine
