-
October 2023 by Leo Bringeskog
Super helpful and patient!! Great staff and location would shop here again
-
October 2023 by Cheyenne Humby
Tl;dr: The employee was rude and we left before entering because I felt we were profiled when we tried to enter.In February 2023 we wanted to buy my husband a wedding band so we stopped here to look around after shopping at other stores nearby. My Latino husband had a baseball cap on and can’t read English proficiently, he tried to open to door because he didn’t understand the sign that had a long list of rules for “insurance purposes” to prevent them from getting robbed I guess. I was trying to stop him and explain it when this very rude female employee ran to the door and started blocking us and barking at him that he needed to remove/turn his hat around.Which we would have had no problem with if she had been polite but she was not. I understand they want to protect themselves from robbery, I work in a profession where that is a constant threat myself and I have to ask people to remove accessories for safety often. Her attitude and demeanor was 100% the problem. At that point I said okay then we’ll leave - because I could clearly see another female customer inside with both a hat and a mask on.If you’re going to apply these requirements I believe they should be applied to all and at that point I surmised we were being profiled and didn’t I want to give this store any of our time or money.
-
October 2023 by Dalton McDaniel
The old orange haired hag is very rude , very disrespectful, very impatient, very greedy , , stingy , spoiled and doesn’t want to be there . All that is fine , until you start acting like that towards customers that come in the store . Everyone else though was extremely helpful and nice !
-
October 2023 by Lindsey Simpson
Jessica was awesome! Super helpful and great customer service! She helped me quickly and with a smile!
-
October 2023 by Joshua Miskelly
Zach was awesome and got the size we needed for my fiancé so she could wear the ring while she’s at work
-
August 2023 by Pat Riley
Great experience, our sales associate, TJ, was amazing. His knowledge of all of your inventory was exceptional.
-
August 2023 by Rae'L Jackson
My experience was Akeem was amazing. He ensured that my experience was top tier. As women shopping for my fiancé wedding band, I struggled but Akeem offered helpful advice and guidance.
-
August 2023 by Charlene Hall
Zechariah is the best!.. Every time I go in Brownlee to do business he goes above and beyond to help me with a smile on his face! His customer service is like no other that I have experienced! Thanks so much Zechariah for all that you do to help me!
-
July 2023 by Alexandra Craig
I stopped in for a watch battery replacement & was met with welcoming, friendly service. Zach handled the watch with care and replaced the battery in no time at all. He & the other associates were both pleasant and professional, as they have been every time I’ve visited Brownlee Jewelers.
-
June 2023 by Christopher Snipes
CUSTOMER SERVICE! Topshelf experience..zero pressure. These folks can get the smiles out there. Customer for life.
-
June 2023 by Barbara Ervin
Akeem help us out and took us right at the spot what we neededThank you so muchAlso Zack help us thank y'all we will be back
-
June 2023 by Raheem Rice
Zach was awesome, Brownlee Jewelers had exactly what I was looking for. Saved me a trip to Charlotte.
-
May 2023 by Laura Barberi
I needed my watch sized. Zack was great, very polite. It was my 1st time in and I felt like I was treated as a regular customerof the store.
-
March 2023 by McKenna Hebebrand
For any and every jewelry need I go to Brownlee. Friendly faces and Zach always takes good care of me. Plus best prices & sales around
-
February 2023 by Susan Robinson
Weren't able to buy my merchandise. But they did buy my graded coin about a yr. or 2 ago. I got a very good price for it and was completely satisfied.
