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December 2023 by John Pad
The employees were extremely pleasant and efficient. I was there for a minimal amount of time and treated extremely well.
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December 2023 by Alex
The staff in the front office are some of the most un-intelligent group of women I've ever had the displeasure of meeting. All they do is make assumptions and are wrong, on two different occasions I've wasted collectively about four hours because they couldn't check me in correctly, causing the doctor to not be able to see me. Instead of making assumptions they should ask someone who gets paid more than them questions and go based off of that answer. Overall not a great experience.
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December 2023 by Darrius Howard
The stuff was top notch. Very respectful and informative. They did an excellent job and provided great service. I walked out feeling very grateful.
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November 2023 by Alexandria Blake (Alex)
I went there with the purpose of getting a drug test. I was feeling excited on the way there with my stomach just not feeling right. I tried to ask what I had to do. What the rules were. They said the nurse would tell me in the back. Went back there she was rude and wouldn't tell me anything till I was in the system. Complaining the whole time about other people saying she never tells them anything. I had never done a drug test like that before so she then she makes me read and sign in a rush the paperwork. I was very sick. I had watery poop and could not pee without pooping and I tried to tell them I was very sick. My husband was outside and they wouldn't get him. Didn't let me clean up properly and made me sit there in it for 20 mins like that. Finally they weren't and got him and never once offered to get me seen. They just say there laughing at me and talking under their breath. I will never be back here. They took my new job and threw it away. DO NOT GO HERE !!!!!!!!!! THE TESTING NURSE SHOULD BE FIRED. YEARS DOING THIS... She knew what she was doing to me. Good day
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November 2023 by Richard Ward
The blue eyes receptionist was phenomenal. Definitely knows her job and really cares about the patients. In and out in no time.
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November 2023 by Sheri Hartswick
The service there is very professional and very efficient! I didn’t wait any longer than 10 minutes and was out the door in 15 minutes. Thanks for your kindness and professionalism!!!
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October 2023 by Jacob Carrington
I’ve been going to Cocentra for physical needs for almost 2 years now and the service there is impeccable. I’ve recently went on visit there and the front desk Mrs. Rita & Mrs. Marva always start the conversation with a smile, they are very helpful to getting you in and out as quick as possible. Just remember to bring a photo I.D and you will be out of there in no time.
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October 2023 by Deb T
Amazing place with great therapists. I had Justin, who was genuinely concerned about my wellbeing and comfort.Justin is an asset to this fine organization.I wish I could go higher than the 5 stars bc I definitely would.My cat Miss Lou agrees with me?
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September 2023 by SM Blanks
I arrived at 7:15 am. Was in and out. Very clean facility. Staff was friendly. Lab tech was awesome.
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September 2023 by alli mosley
i was seen today and had the best nurse take me back, Grace did a great job talking to me and making me feel comfortable while getting my blood drawn! i did wait a while but that was to be expected at an urgent care, all the staff was nice too!
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September 2023 by SugarLady Cleveland
There was no communication in back office regarding clinical team and patient, so some have been sitting in room for about 50min with 3 providers working today. Until I had to step out the room to approach front desk regarding matter. Was told the wait will another be 1hr and 30min on top of arriving already in clinic for hour this I felt was unexeceptable.
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August 2023 by Emily J.
Go anywhere but here!!! I wish I could select 0/5 stars and not even 1. No one in this place knows what they are doing and all they know to do is be rude. I came here for a basic DOT physical and they made me wait over an hour when this place isn't even busy. Then I came back to pick up my forms a few weeks later and they put me back into a room and made me wait for no reason just for them to "print my forms." The front office staff cannot operate a fax machine or a printer apparently. I would never come back to this place if my life depended on it. I can't even understand how they continue to operate.
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July 2023 by Susan Dixon
Clean, kind of hard to hear your name called, but they were short staffed, so they were crowded. Nurse was condesending after my THC line on my test wasn't "dark" enough for her liking.
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July 2023 by Shante Waiters
They Were extremely unorganized! Myself and a co worker came in for pre-employment work and they thought we were the same person. She ended up with my lab results in her folder and she was told that she was done before she even received all of the required testing for the job
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July 2023 by Neil
They were very professional I was in and out quickly the woman who assisted me in my drug test were very professional and kind. But fact is I took it on Thursday and still have not seen any results on Tuesday. My concern is not whether or not I passed my concern is being able to start my new job without results