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May 2023 by andrew russell
Don't wanna buy anything. Then on my top item I brought they gonna offer me $7 on a tool valued at $200. Don't waste your time coming here. They are just trying to get something for nothing.I browsed there tool section. All they had was a couple beat up off brand drills. That were way overpriced. They aren't trying to make any deals.Total waste of time. They sent me home empty handed.
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January 2023 by Ryan Radosti
Fair and reasonable, friendly people. Don’t let the bad reviews sway you, visit the shop and decide for yourself. I sold my old Pc here and Timothy was fair, listened to what I had to say, and agreed to a price that I threw out there. Pawn shops are just that, a shop. They are in the business of making money and it’s up to you to negotiate. Overall a great experience and as Schwarzenegger said best, I’ll be back.
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October 2022 by Sharon Gill
The entire staff always make me feel welcomed when I need their services. They also care about their customers! Thanks David's for all that you do to help out our community! Sharon Gill
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March 2022 by Lauren Timberlake
I had an exceptional experience here. My wife and I went in to buy ourselves guns. The guns were new, beautiful and very well priced. Stacey and her partner were very informative and had amazing customer service skills. I highly recommend them and will continue to buy my firearms through from them.
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March 2022 by Robin Stevens
Stacy sold me and my spouse our first guns. I picked a 9mm mini Glock and my spouse picked a 9mm Taurus. She was very imformative and courteous through both of our transactions. I would recommend the pawn shop for anyone looking for a great selection of firearms. They have new selections every week.
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February 2022 by Ginaro Chasten
Manager was really rude and actually stormed off. I ended having to pawn back a TV that I didn't even use or have for a week because I didn't buy insurance or made aware that I couldn't return item without purchasing insurance. So now the TV is back on her shelf where she'll end up making triple the pawn price when she sells it for the second time at least. Just plain rude and then wonder why someone has an attitude with her....smmfh
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November 2021 by Peter Russell
Stood there in front of laptops for ten minutes while employees walked back and forth by me and not a single one of them asked if I needed some help! Wanted to purchase a laptop, guess I will buy one elsewhere!
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October 2021 by Timothy Calkins
Customer service wasn’t good at all. I went in there to sell tools and speakers. The two ladies were just talking to each other the whole time and not focusing on ringing me up. On top of that they both walked away to put a product back while in the middle of serving me. Putting away the drumsticks a customer handed back to them in the middle of our transactions could’ve waited. I didn’t feel welcomed at all and will not be going back.
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September 2021 by Desmon Boozer
Girl with dreads referred to her self as a manager but than told me to get out of her face as I’m across the counter from her. She didn’t want to tell me her name as dude was about to finalize the sell of my items she came over there and said can you re look up the stuff so I can make sure he getting what he suppose to get. Which I had no problem with that but than she said the serial number not on the headphones so I was telling her the headphones don’t contain a serial code on there she replied smart well some headphones do. Before any of this I was on the phone taking to my friend about the Dj set because when I came in she replied this little thing Dj parties and I said yes mam it doesn’t matter the size .This lady is very rude and I don’t see how she is the manger at this branch and I will make sure I contact the owner.
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August 2021 by travis kimbrell
Would leave a zero as well. Sorry customer service and cheap as hell. Offered me $35 for a brand new robot vaccum cleaner that's $500 in stores. If people are selling their stuff then they obviously are on hard times and need the money. Sure as hell doesn't need someone trying to take advantage of them. That goes for all pawn shops in Rock Hill. Save yourself time and go to Charlotte.
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August 2021 by Matthew Bartling
If I could write this place is zero I would. I called ahead of time and told them that I would be there at 5:59. One minute before they close and that I was 110% going to buy a IPAD. Pulled in at 6:00 the lady said “ go somewhere else”. Had to be the worst customer service ever I suggest do not bring a single dollar to this business they do not care about their customers which shows me they probably don’t even care about their products
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August 2021 by Domenika Curbeam
Great product and great customer service
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June 2021 by Delwyn Davis
Bought a Nintendo Switch controller from here. Doesnt work. Im guessing they dont test all of the products brought in to them. They require you to pay more for a "Peace of mind" plan if you want the "ability" to get a refund. It also says customer has had the opportunity to inspect the item before purchase. Guess i should have taken my switch, docking station, and television with me. Probably just avoid buying anything from here you cant actually test on the spot.
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May 2021 by David Or just redman (Red)
Some employees do not know what southern courtesy or even respect is for some customers, but other employees are nice, helpful, and respectful.I wanted to try and give this business another chance but they had started closing the store down almost a hour before they were supposed to close, so when I asked to look at something I had planned on purchasing the employee told me rudely that I couldn't see the merchandise because he was getting ready to close even though I had the cash in hand to buy it and there was still forty five to fifty minutes before the store was supposed to close. I wish I did not make the mistake of putting some things on layaway before I knew I was going to b treated like this. I'm left with the choice to just deal with being treated like my money isn't any good or not return and loose the money I already paid on the things I placed on layaway.
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April 2021 by John Sullivan
Latanya was amazing and was very kind she deserves a raise
