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March 2024 by Chris Hill
To high
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March 2024 by Darien Grace
While me and my family lived in NC we had a cheap quoteWe moved to SC and told we had to change agents to meet our new stateI was told to pay nearly $600 dollars for insurance because the car was in an accident before I owned itI'm with star farm now
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March 2024 by Mary Gohl
My name is Catherine but since my Google account seems to of been hacked I borrowed my mother's because I had to leave a review for the OUTSTANDING service I got with Cecily Clark! She was patient with all of my questions, very informative and hands down thee most friendly agent I've ever spoken with in my life. God bless ?
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January 2024 by Crystal “KRISS” Evans
First time using Direct Auto I do referrals my dad was in the car business he taught me well.. My new baby Blu
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September 2023 by mya smith
Cecile Clark was an excellent agent, I had a few issues with my quote that could’ve cost me but she sought out the problem and got everything situated I was able to switch over with confidence and ease! Need more agents like her!!
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July 2023 by Denise Boatright
Tina, Trenita and Michael were ALL excellent in helping me with my new policy sets.
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June 2023 by Lynne Wilken
I shopped around and found direct auto insurance a good buy. They were cheaper than others.
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October 2022 by Alexis Twyne
Chasity Ford is absolutely amazing. Very helpful and I would recommend everyone to get insured through her. Very satisfied.
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October 2022 by Tavera Smith
I had a great experience with the rep. she was so kind and sweet and looked out for me. She took her time and went over everything and i am grateful . I would recommend Direct auto to everyone i know
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October 2022 by Chasity H.
Great customer service. Horrible rates.I drive a brand new Japanese economy car with very low mileage. I have one accident that I was not at fault for. I am over 25. Minimum required coverage was about $400 per month.
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October 2022 by Kenneth Redfern
All these 5 Star reviews must be from the employees or paid actors because I paid for full coverage had a accident nearly TWO weeks ago and my car is still sitting in the same spot and it is impossible to talk to a live person at Direct aka Neglect Auto insurance. If you want car insurance go to a real insurance company not this generic knock off scammer.
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October 2022 by bree catoe
Brandi has been amazing, always available to answer any questions or concerns I have. She got me an amazing quote after struggling with multiple other companies for a year now! Thank you!
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October 2021 by Marion Gailey
Ricki Montgomery provided excellent customer service. Friendly , Very knowledgeable and resolved my issue within 5 minutes. Best customer service experience that I have encountered with insurance companies
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October 2021 by Brandon Banks
Ricki was incredibly helpful and informative. Other companies such as geico and progressive didnt take the time to figure out my situation and assumed my needs. Ricki looked into everything, told me what was going on and helped me get educated and made sure I got what I needed. Will be staying here. Speedy responses and some of the nicest people to do business with.
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October 2021 by Shaquita Ramsey
Chasity is a very professional lady who loves to help customers save money on car insurance. Chasity takes pride and responsibility in her work and that is hard to find in good customer service.