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September 2023 by Randy Neff
John Derrick and Joe Guyder always do a great job supporting our copier needs at the church office. Professional and responsive to our needs. DocuGraphics has been a key supplier for us for many years.
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September 2023 by Tricia Lebanno
So very happy with our new copier, many thanks to our rep, John Derrick as well as Joe Guyder, who got everything set up and ready to go. Highly recommend them, great service all around.
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November 2022 by Anjl Gray
Excellent company to do business with. John is extremely nice and attentive to your needs while providing great service.
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November 2022 by Kylie Craig
Great team! Great service!
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November 2022 by Seth Shores
We run an agency, and our printer is a very important part of our business. We lease our Xerox machine through Docugraphics for the sole purpose of the service that John and Arnold give us. We've done business with Docugraphics for a number of years now and didn't have any trouble with our Xerox machine. Recently, we had trouble with it where it wouldn't print, and I'm blessed to be able to call Arnold to come and help us with it. He came out the next day and spent 6 hours at our office trying to fix it. He also took the time to help me on the phone the next day. Since our problem with the machine persisted, John and Arnold came back again and helped me with a new machine to limit our down time, and to get us back to our normal workday. they were both very professional and helpful, and I value the relationship that we have built with them over the years. Great experience.
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November 2021 by Jenna Boyd
Arnold did a wonderful job at fixing our scanner. He was very helpful and made sure everything worked perfectly before he left.
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November 2021 by Saundra Kidwell
Great experience with Arnold Rachal, Sr on our work site today with patience and determination. Saundra Kidwell / Director of Finance.
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November 2021 by Avid Hotels
They are extremely helpful and really went about and beyond to make sure things are done correctly.
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November 2021 by Kerri Fischer
Arnold provided excellent service to us on a day when we needed to be up and running. Today as well as all prior service calls he always is able to address and fix or problem in a very timely manner. He is very professional and also very kind and knowledgeable. It was a pleasure to have him at our business yesterday.
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November 2021 by Andres Jimenez
Docugraphics knows what they're doing. Arnold is very knowledgeable and diligent. He gets the job done and is always willing to explain what he is doing/ has done. 5/5 would recommend.
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November 2020 by Erlinda Mccoy
The response time and quality of service we receive from Docugraphics are always on point. Arnold is very professional and always goes above and beyond our immediate needs.
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November 2020 by Sherry Kempster
Our representative John Derrick is the best! He always replies right away and knows how to help us!
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November 2020 by Mike Hunter
Service Tech Ed came on site and repaired two critical machines. Great response time and very professional.
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November 2020 by Janet Johnson
Service is excellent.
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November 2020 by C Larson (SC Indian Devlpmt Cncl)
Mr. John Derrick has been our representative for Xerox for a few years. We always enjoy when he drops by to see how we are doing and if there are any new issues we might need help with.He stopped by last week to let us know that there is a new product (printer/copier etc.) that might be more efficient for our office size. John had made a brochure that had our name on it to present the new machine idea to our company.His patience with us has been greatly appreciated. John understands that we cannot give him a yea/nay answer right away.We always enjoy his visits.Thank you John for your Friendship, ideas and help throughout the years we have known you.
