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December 2023 by Missie Robinson
It was great and I love the dentist he is a fine man and I would recommend anyone to come see himSincerely yoursTeresa Robinson
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December 2023 by Angel Euphoria
Very terrible experience messed up my extraction and needed to be fixed by surgery and didn’t properly numb me even after it was mentioned I was not numb and complained about how long it to them to do an extraction. I waiting in the waiting area for an hour and waiting in the back area for 2 more hours for them to start the extraction
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December 2023 by Bridget Gallman
My son’s appointment was at 2:30 PM we have just been brought back and still not even started on his appointment. What’s the point of making an appointment. This use to be really efficient and professional business but it has really gone down hill. The only reason I wouldn’t give it stars if I could is because the receptionist up front seem very courteous and professional. Unlike the actual dental staff.
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December 2023 by Lena Sullivan
The ladies at the front desk and the assistant were great. The doctor, however never came back to do his job. He gave me the cream to deaden my gum, and 2 shots. That is all. Love the place, not the doctor they have right now.
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December 2023 by morgan coon
I’ve been coming here for about 6 years and started bringing my child the last 2-3 years and this place has gone completely down hill. This time we have been sitting in the back for over a hour and we were the first ones here. The dentist has seen multiple people and the assistant apologized and said he’s the only one working. So either y’all need to do hiring or u need a dentist that wants to work and not lollygag. A filling isn’t a hour and a half wait when we had the first appointment. Our last visit was a cleaning and it took 3 hours. I let my son be seen and I rescheduled mine. At this point we need a better dentist that offers Medicaid we’re being screwed of or time and money.
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December 2023 by Tia Felder
Not a good experience at all. I scheduled for two of my kids and got there for the appointment. We were taking to the back after 15 minutes and waiting in the back almost an hour later. Dentist came in saw one child and left out without seeing the other. He had no type of personality or bedside what so ever. I will not be going back there.
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November 2023 by Porshea M.
This place has shady billing practices. Billing is done off site and very difficult to reach. I witnessed a patient getting frustrated about demands for payment which he claimed he had already paid. That should have been my cue to run. I soon became frustrated because they quoted one price and submitted another to my insurance company. I believe that's called "Bate and switch." Beware so this does not happen to you.
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November 2023 by Purna M
Our appointment at 11.30 ,we checked in 11.15 and when they called my daughter it was 12.30.she went in only for teeth cleaning.when dentist checked her and told me she need filled one of her tooth. So i waiting untill her finished 2pm and dentist did not filled her tooth asked me to come back anther day .this is not my 1st experience with same dentist .after waiting 2 hours and 45 minutes and she waited 1hour and 15 minutes with dentist he spent less than 10 minutes on her.he was terrible ,lazy and hate his job. And dont know how to manage his time.teribble experience every time i go this place.i rally dont even want to give one star
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November 2023 by Joseph Laferriere
If I could give you no stars I would you are the worst dentist and money hungry I would not suggest them for anyone supposed to have an extraction done 10/10/23 ran out of antibiotics ruffly a week before tried to get more because my extraction was a week a way got no response now my tooth is so infected and swollen you cant pull it thanks for nothing if I can keep anyone out of your office and waisting money I hope I do I will not waist another 200$ just for you xray it and tell me it's infected again worst dentist ive met in 34 years
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November 2023 by Cathy Mobley
I had two teeth extraction I did not feel no pressure or cracking while Dr. Muhammad pulled my teeth, he made sure I didn't feel anything, he allowed me to choose what I wanted before getting the extraction and filling.I had a wonderful day at Family Dental.
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October 2023 by Angie Burris
Waiting 45 minutes to an hour past your appointment time is getting ridiculous. I have been a patient there for many years. Honestly, after today I am thinking of leaving.
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October 2023 by Por Muse
BEWARE OF BILLING SCAM. I was given a Treatment Proposal with one set of figures however the amount submitted to my insurance company were more than doubled and exhausted my benefits. Save yourself the frustration and go elsewhere. SHADY BILLING=FRAUD!!!!
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October 2023 by Dee Brown
DO NOT go to this place if you can help it. This is about to be a long review, so get your glasses ready. I am so upset at my experience with that I don't know what to do. I did not deserve the way that I was treated by this place. I broke my tooth and was in pain. I scheduled an appointment on their website for the next morning, which was a Saturday. When I went in for my visit. I walked in the door, there was a Hispanic young lady sitting there, she never greeted me, no hello, good morning, and definitely, no smile. . I began to sign in but was told that my insurance could not be verified because it was a weekend and they only verify on weekdays. Therefore, I could not be seen. When I asked her if I could self pay, she said no. Since they knew that I had insurance I could self pay. Of course, I know that wasn't true but I didn't argue her with her because at this point I didn't want to give this place my money. I asked her if she was ok because her whole attitude and demeanor was just bad. She said, "that's just how I am." Long story shorter, she really just didn't care. She would not allow me to speak to a manager, or anyone else. I was afraid to ask her for options about where to go since most dental offices are closed on Saturday. Fortunately, I found a place close by. She was the most rude, unempathetic, nastiest, person that I've ever met. She really should not work in Healthcare. Terrible person. I will never go there. I am a Supervisor of a referrals team at a medical facility close by and I will tell my not to referrals team and the Providers never to refer our patients to this horrible place!! She is the face of the organization and her ugly ways will keep patients away.
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October 2023 by Eva Hernández
The front desk staff and the assistant were very helpful, but it takes to long to be taken care of despite the appointment, and the dentist was rude to me. I was explaining to him I’m resistant to the anesthesia, and told me “ok, I’m not crazy, just say yes or no”.
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October 2023 by Blood Good Transportation
DO NOT WORK FOR THIS COMPANY !!!! If this company had a minus. I would of given them a minus 100. My daughter worked for this location and quit because the manger is very unprofessional and is very nasty to her coworkers. The environment is very toxic. They had a flood in the office from the septic and wanted the employees to clean up all of that nasty stuff. They were also mandated to come into work during that time.She went to pick up her last check and the manger said she did not have one for her. (Lies) She contacted their corporate office in Chicago and they weren’t aware that she quit. ( That is how we knew the manger was not honest about her check.) Mr. Mark from corporate the one that was not aware my daughter no longer worked for them, claimed he had to have someone research her check instead of issuing a stop payment on the check and reissuing her a new one. It is illegal to withhold someone check. My daughter did not want me to post this, but people need to know who they are working for before they apply. I will also make sure my daughter files a complaint against this company with SC Labor license and regulations department.