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December 2023 by Riley A
Devon was amazing. He helped me clear up some fees and open a new CD account! He also gave my boyfriend some amazing art tips.See Photo
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December 2023 by Kim Kinnear
Devon was very patient and helpful! We had multiple tasks to accomplish here after my father’s death . Devon was able to answer all our questions and complete our financial work.
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December 2023 by Anna Klipa
DeVon helped us open up our joint account at Family Trust! He was so helpful and answered all of our questions. Great customer service!
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December 2023 by K Williams
I received friendly and quick service on my visit to the branch today. Ashton was so helpful and amazing! It was refreshing to walk in and see all of the staff smiling and laughing with their customers!
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December 2023 by Brad Hughes
Lauren Rowley was extremely friendly and helpful recently at the Celanese location. She was able to help my wife and I shuffle of our money into CDs and other investments that provided a much higher interest rate than the standard savings account. I've been with Family Trust for years, and the great people are one of the big reasons for it. Thank you, Lauren!
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December 2023 by Jennifer Hughes
Ms. Lauren Rowley went above and beyond helping me with my 16 year old daughter’s account. Someone erroneously made debits and Ms Rowley helped us determine next steps and was even able to get her money back! My daughter was so happy and I’m very appreciative of the care and concern she had for my child.
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December 2023 by loyalty 1011
I've been banking with Family Trust for almost ten years now. I've grown so much since my first depoist, I also have so many great experiences there. So great that I have taken my 16 year old son to open his first accounts here at branch on Celenese rd. DeVon was so helpful during our visit, he had taken the time to talk with my son and explain the policies in plan language so that my son could understand. I highly recommend speakong with Devon if your looking to sart an account his ext is 4179 give him a call, you won't regret it!
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November 2023 by Pat McDonald
Ashley really helped me today with going over my transactions. I have been having health issues lately and she was so patient and kind to me. We got everything handled! So great full for her and Lauren.
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November 2023 by Tierra Ramsey
Wonderful, productive experience at Family Trust, Celanese branch with Lauren Rowley!! I had about 4 things I needed to handle and she processed each with professionalism, kindness and stellar customer service. Lauren also made me aware of services for my kids that resulted in higher returns ?? for their future. Highly recommend!
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November 2023 by Buddy Ruck
If I could give 10 stars, I would. I’ve always had a pleasant experience whenever I need to go to the branch on Celenese Rd, Rock Hill. Today was no different. Ashton Starr treated me as if I am the most important customer they have. Because of this, I will be a customer for life!
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September 2023 by Charlie Leroux
Went into the cleanese branch today to open an account and Jessica was very nice and helped me get set up. Definitely are very customer friendly.... felt like home
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September 2023 by Christopher Hammers
Lakeitha deserves a big raise cause she was an amazing help getting me set up with a credit card and a car refinance all in one! AMAZING WORK!!! thank you!!!!!!
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August 2023 by David A.
I've been a "member" for about one year, after moving to the area, and have found the customer service and practices of their Clover branch to a awful. About half the time I try to use their ATM it is out or service or out of cash. They put a 5-10 day "hold" on nearly every check that's deposited, in spite of the fact that I maintain tens of thousands of dollars in my accounts. It's not unusual to go in a lunch time on a Friday to find only one teller window open, with a line of 10 or more while the "manager" chats with someone in her office (not about bank business). You can see it on the faces of the tellers who work there - there's no leadership in the branch - I can imagine it is a horrible place to work.
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August 2023 by mike gozer
Awesome experience. We had a load of paperwork that needed notary and witnesses. They did it fast and friendly!
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August 2023 by Barbara Corder
I became a member at the age of 16 and I’m now in my 50s and I have Use them to buy many vehicles…. They Always have the best interest rates