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May 2023 by Jeannie Frawley
I have been going here for years. Always a clean place & comfortable settings, friendly helpful workers
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April 2023 by Lane Simpson
TAKING ALL MY MONEY OUT MONDAY AND GOING TO ANOTHER BANK! FOUNDERS REALLY WENT DOWNHILL SINCE COVID??
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January 2023 by Lester Cole
The tellers were very nice and helpful.
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July 2022 by Alisa Beaver
Founders has always meet my needs. They address you by name and make you feel like your at home with family. The staff is very caring and helps you any way they can. Highly recommended.
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July 2021 by Byron Gillespie
Customer service has really went downhill with these businesses! I m a member and went in to get a money order for my adult daughter and she needed a document notarized but the teller said that she couldn’t notarized the document because my daughter was not a member! Why couldn’t my daughter pay a fee and have the document notarized by Founders? What does being a member have to do with notarizing a document!? My daughter had her driver’s license and a second form of ID. How about you just do decent customer service!? All of the information will still be verified and my daughter would have signed the document in front of the teller! Places like this needs to fail and go out of business! Very d*** policy!!!
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July 2020 by Dev. hillery_
I’m not sure why but it seems like there’s always something that Founders wants to verify with my account.. and if that password expires or something without any notice telling me to change it I can’t do that until the next business day especially when I’m having important things to get done over the weekend. So I currently can’t even access my account at all. I think there should be another customer service helpline over the weekends to mitigate problems such as this.
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April 2020 by Alex Clark
Rebekah is awesome! She's always so helpful with any questions or problems that I have. And she's so nice! I wish I could give her 6 stars.
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May 2019 by Jarod Hemphill
Worst credit Union ever Stay away if all possible
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March 2019 by Nathan Nickalo
Litteraly stole money. Gave them 1000, counter says it's 980. I say give me my money back, they hand me n
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August 2018 by Andrea Bracken
The atms were being worked on so I was not able to make a deposit through the atm which caused my check to bounce, when I called to try to fix it I was told it wasn't a founders error so they wouldn't reverse the fee. Didn't have issues before this.
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February 2018 by Amanda Walker
I also had a fantastic experience with Mika. She was absolutely wonderful to work with. As a first time car buyer I literally had no idea what I was getting into and she took the time to walk me through the entire process and explained everything thoroughly. It reassured me that I chose the right place to help me make this purchase. Thank you so much Mika. :)
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March 2017 by Don Princiotto
Founders treats you like family! No matter what I need to do, they always find a way to help me out and get it done. They offer tons of great services to meet all your banking needs with the intimacy of a small local business. Will be a customer until I relocate!
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I had the best experience with Mrs. Mika Sinclair at FFCU, she was professional, knowledgeable, courteous and a joy to talk to and work with also she took the time to explain everything in full detail to my "full understanding" all the options for "now and my future endeavors". She's definitely an asset to Founders Federal Credit Union.....she was an absolute pleasure to work with and I'm looking forward to continuing to work with Mrs.Sinclair (FFCU) for other needs in the future and hopefully for many more years to come... KUDOS TO YOU MRS. MIKA SINCLAIR (and FFCU for hiring such a GEM) for being one of if not the best Financial Service Representative I've worked with thus far!!! THANK YOU FOR AN ABSOLUTE AWESOME EXPERIENCE AND SUPERB SERVICE!!! ♡
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July 2016 by Fredericka Smalls
I had the most amazing experience here this morning, after a not so great on at the Anderson Rd. location a few months back. Mrs. Georgia Young-Moore made my new account service pleasant, she was very courteous and prompt. I would recommend anyone go to this location, and see her for your account needs!
