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February 2024 by Tigsadiamondforreal Or Tiggy
The rep was unhelpful. We went in to get the phone serviced. They complained about not being able to assist in store but it was their customer service online team that informed us to come in the store. The store rep had to call a manager that also complained about having to clean up broken dishes that customer service online sent via our visit. VERY DISRESPECTFUL….. The phone rep and store rep continued to speak very unprofessionally. I look to take my service to another provider. I’ve never been so disappointed. The service is a 0 or no star but it’s required that I give one to post this review
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February 2024 by Sally Brown-Kitchen
Great customer service from Jeff the manager!!!
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February 2024 by Rachel Nash
Jeff was very helpful, and we greatly appreciate all his hard work with porting two phones. He is the best.!!!!!!!
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February 2024 by James Murray
It's a phone store
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February 2024 by Dominique Kennedy
Gave two stars but I'll take that back 1 star! I rarely give 1 star but I told the guy I use to work for Metro back in 2016. I told him I watch my coworker win in sales every year and told him I've seen her add accessories in on customers sales and the customer not know they're paying for it so then I proved to ask how much for just the phone and plan with the promo out the door because the phone free and the plan 60. He tells me nothing is free and I should know the price if I've worked for Metro. Long story short the price went from 180+ to 80+ can't remember the actual numbers but it was $100 cheaper I decided I'm going to take my business elsewhere just by that smart remark he made. He followed me to the other location and to T-Mobile! Just be careful with these guys because they will throw in a tablet and tell you it's free and tell you that the taxes on the phones are high and you really paying for the tablet they say is free
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January 2024 by Renee Shepherd
Best customer service! Thanks Jeff!
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January 2024 by Shaheedah Johnson
Jeff was great and very honest about pricing and features.
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January 2024 by veronica cash
Just worked with my brother Jeff , super friendly, and efficient got me hooked up in like 8 mins no kidding ! Thanks Jeff!!
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December 2023 by Jeffery Burris
Come and see the biggest selection of 5G phones in the market!
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December 2023 by Laurisa Burris
The employees here are the best at customer service! Any issues I have I can come to them and they will fix it right away! Thank you!
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December 2023 by Jac Dar
I went in to have a phone I bought off Amazon hooked up, Jeff was super helpful, you could tell he really knew his stuff. Whenever I go back again I hope Jeff is still there!!!!
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November 2023 by Kelli Simmons Price
Jeff is amazing thank you for all your help!
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November 2023 by Angel Guillen
Great service very nice Gentlemen took care of look for Jeff
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November 2023 by Anthony White
Jeff is amazing thank you for helping me with my phone!
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November 2023 by Joe Camarena
Love this place! Great customer service by Jeff!!!!! Thank you!!!!
