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January 2024 by William Justin Robinson
Purchased a starter for my truck here, it lasted 3 years. Not happy with the quality and durability.
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November 2023 by Justin Fowler
Rob is awesome must talk to him
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October 2023 by Jonathan Mull
Excellent service. Good selection and prices.
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September 2023 by Greg Ward (simplegreg)
Very knowledgeable staff and quality parts!!
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July 2023 by Daniel Leslie
Napa has the best auto parts around kinda like ya get what you pay for been to other part stores and was either sold the wrong part or it was broke so to speak so if ya want good quality parts and pay a little more I highly recommend NAPA AUTOMOTIVE IN ROCK HILL SC They will hook you up!!!!
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November 2022 by Jacob Daniel
Guy at counter refused to do his job and sent me to a different store hour away because of it.
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November 2022 by Dan S
Not customer friendly.
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August 2022 by Nate Walker
Terrible customer service. Guy at counter acted like I was bothering him when I asked if a part I had already paid for had arrived. Good help is hard to find. Hopefully NAPA keeps looking.
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September 2021 by Debra Boger
Didn't have what I wanted
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June 2021 by Markus Deal
Fast service had what i needed and low cost
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April 2021 by paul Wiley
Very helpful, it took a little while to get the jack i wanted but got it at a good price.
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September 2020 by Corey Chapman
I like that I don’t have to search the store for what I want and have a chance of getting parts nobody else has. The drawback is that you have to wait a while for anyone ahead of you. The first employee made decent attempts at matching my parts, but when asking the other employee for ideas, he was shrugged off. They didn’t have anything I was looking for. Not a single employee or other customers wore a mask either.
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September 2020 by Jennifer Keller
Their driver Jesse is pretty awesome always happy and smiling very good person. A++ ?
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August 2020 by Lieutenant 257
Family had a breakdown, luckily it was in town and the timing of us being out and about worked out great. Needed lugs to get the tire back on otherwise the vehicle is stranded in an empty parking lot. The only staff member available, I believe his name was Mike, was absolutely awful. He was not helpful in the slightest. Took nearly an hour to find what he said was the right set of lugs, but were in fact not the right ones. He was rude and unpleasant and three other customers actually walked out while we did our best to deal with him. I hope I remembered his name correctly, but if you find yourself here, keep an eye out for him and save yourself the trouble and stress of dealing with such terrible person.
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April 2020 by Darin S.
This place doesn't seem to care if they sell anything or not. After standing 10 feet away from the desk for over 10 minutes I finally called the store to see if somebody would be willing to come and allow me to pay for my merchandise. It was the same guy that looked at me 5 minutes before and had nothing to say when he walked by. Had I not called using my cell phone I would still be standing there. Either you are open or your are not.
