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October 2023 by Viktoria Boulware
Store closes at 6pm on Monday.. my husband has been here since 5:30pm I arrived 5:40pm and there was 3 people in front of us. Not sure the name of the guy that worked there (didn’t see a tag) but had a long hair, beard and glasses. It was 5:57pm and he said he’s closed and not selling anymore…. We were 2nd on the queue and only needed 2 little samples but he wasn’t going to make the sample and was rude about it that he is closed!! Been here all weekend buying paint and my in-laws are customers all the time! This was ridiculous, has NEVER happened before!! Very poor customer service!
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July 2023 by Crystal Beckham
I would like to shoutout Phillip for all his hard work and friendly customer service ♥️
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April 2023 by Brian Hedges
Great experience at Sherwood Williams. The sales associate was very knowledgeable, friendly and helpful. Definitely recommend this store.
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February 2023 by Jonathan Light
Very professional staff, helpful, and knowledgeable. Goto spot for paint.
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October 2022 by Olga Kopt
The staff solved my problem in the selection of paint very professionally.
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September 2022 by Stella B.
I will go to another location in the future. This location is far too understaffed. There were 10 people in the store and one employee, Jon, was strolling back and forth to the back with his long perfectly styled long hair blowing in the wind behind him. He was annoyed when I asked questions about the paint (at a paint store) and didn't know how to answer my basic questions. There was a man sitting in the office talking on the phone about overdraft fees with the door open. It just seems like they've given up.
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March 2022 by Chuck F.
We've been buying paint at this store since we moved here 15 years ago. Up until today, the service has been exemplary. Today I bought an empty can of their paint to get another matching gall. First, I had to wait on the clerk to finish her phone call. Apparently, she was the only one there. Then, the first words out of her mouth were, "we don't sell that anymore". I said ok, what do you have that's equivalent? Then she tells me, "I don't even know what it is" as she's looking at the can with a clearly visible label. Then, to top it off,after telling her it was interior gloss, she told me they didn't have any. I was more upset about her "I don't care" attitude than them being out of interior gloss Went to Lowe's and got a color matched gallon of Sherwin Williams interior gloss. Next time I'll just start there.
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June 2021 by Jason Reynolds
Excellent customer service!
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June 2021 by C Burton
Great customer service! Update: They associates were just as fantastic on our return. From matching the siding color to the purchase, it was a great experience!
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June 2021 by brian i
Rude staff. Won't be back.Used this paint for years and years with every project but I think I'll move to the big box places.
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May 2021 by Jennifer Jameson
poor response time for online order. cashier not following covid protocols.
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March 2021 by LouAnne Hildebrand
Very helpful Staff and beautiful paint!!
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February 2021 by Diana McMillan
You can't beat the paint and a small store is the best for shopping in these times.
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November 2020 by Therese Miner
Not sure what is going on since the new manager took over, but it is not what it used to be. Service is lacking. Orders are wrong. Tough to even get someone to answer the phone at times. I have not been happy for awhile. today I could not get anyone to answer the phone. tried more than a few times. Found a new paint store today. I do buy a bit of paint, so I need a place that I can count on!
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November 2020 by Alan Wilson
Tony, was very professional and helpful.
