Talbots

Most Recent Comments

• April 2024 by Cathy
  I had a great experience at this store today. Great selection and the staff is so helpful and friendly.
• August 2022 by Vivian Agurs
  Awesome
• November 2021 by Juanita Love
  Friendly Staff, lasting quality clothes, always pleased.
• October 2021 by Kathy H.
  They don't carry average US women's sizes. If you are skinny, or short, you might have a better experience.
• August 2021 by Carla Patrick
  Great customer service! Everyone is so helpful.
• July 2021 by Susan M
  Love this store. The associates are so nice and helpful. Kim is excellent as my personal shopper.
• February 2021 by Catherine North
  Always so nice and so helpful! Gorgeous clothes too!
• June 2020 by diane smothers
  Have been in tablet stores before with well thought but this one not so good wanted a clerk to check something for me she was reluctant to help only bad time I have had at tablets
• July 2019 by Nena Crandall
  On 22 May 19 I took a current Talbots catalog into the Talbots location in Rock Hill and ordered a pair of Sperry sneakers from the catalog - the sales person took the info directly from the catalog. I requested that the shoes ship to the store rather than to my home. My Talbots card was swiped and I was told I would receive the shoes on 30 May 19. I received 2 emails from Talbots confirming the order, stating the price & that my card had been swiped upon shipment of shoes. Today (3 Jun) I returned to the store to cancel order & get a refund on my Talbots card as I hadn't received shoes. Darah (manager) waited on me, I showed her the catalog & the 2 emails on my phone from Talbots showing my card had been billed. Darah told me that I won't be billed until shipment. I told her they shipped. She was very dismissive, argumentative. I became agitated & upset & repeated my story to her, she repeated that I wouldn't be billed till shipment, I told her that in an “Amazon world”, this slow shipment wasn't acceptable. She then raised her voice in front of all in the store and said to me, “ I GOT it! I GOT it! I GOT it!” - shocked, I said over her continuing conversation, I KNOW you GOT it, I KNOW you GOT it, I KNOW you GOT it!, but I want a refund on my card. She got an iPad, pulled up the order, & said, “crest vibe linen - then the price of the shoes”. I asked, “what is that?” She responded, “Nothing.” She walked into a back room in the store - no explanation of where she was going. She returned. She then said, “I'm going to refund the money to your card. We'll worry about the shoes so you won't have to.” She handed me a receipt which read: “catalog order #followed by 13 digits, under it was ‘crest vibe linen' , the price of the shoes, reason code: 11, & total funds returned to me. The shoes were called Sperry Crest Vibe Sneakers. Not only did the store order the wrong item, they billed me & never called when the crest vibe linen ?? arrived. AND I was humiliated in front of everyone in the store by Darah. She never apologized for her public scolding of a long-time customer. I am still in shock & feel very insulted by Darah's intimidation attempt, RUDE behavior, incompetent work skill set & her public rudeness she displayed to me. Advice to other gals: DON'T MAKE DARAH MAD! YOU'LL REGRET IT! 😳
• February 2019 by Andrea Brice
  Need some sales and bigger clothes
• March 2018 by Pam G.
  I love this store! The Women who work there are very helpful and I almost ALWAYS find something, with their assistance.
• March 2018 by Bethann Rohaly
  People were very helpful! Found what I was looking for 😊.
• December 2017 by Wesley Lee
  Excellent customer service from all, especially Donna and Rossi.
• February 2017 by Silvia Swanson
  Not Much Of A Selection for Older People