Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands, including exclusive lines like Kylie Cosmetics and Olaplex. The Conscious Beauty section provides eco-friendly options, while the in-store salon offers a range of hair, skin, and makeup services. Customers praise the knowledgeable and friendly staff, who go above and beyond to assist them, whether it's helping to find a product or ordering an item that's out of stock. The Rock Hill location is known for its welcoming atmosphere and hardworking employees who provide excellent customer service, even when dealing with difficult customers. Many customers have had positive experiences with staff members who are caring, informative, and skilled. For example, Anna is recognized for her product knowledge and caring attitude, making shoppers feel understood. The salon services impress visitors, with stylists like Tay and Regina receiving high praise for their professionalism and ability to deliver great results, whether it's a haircut or styling. Regina, in particular, is appreciated for her friendly and resourceful approach, often accommodating last-minute appointments and providing helpful tips to style hair at home. Overall, Ulta Beauty is a one-stop-shop for all beauty needs, committed to providing a positive shopping experience with excellent customer service.
Went into Ulta to get a haircut and color Tay did a wonderful job🥰🫶
August 2025
Anna is the actual best! So caring and informative I felt so understood and she really knew her product knowledge about various brands. I will look for her everytime I come to shop <3
August 2025
If you need your hair done I highly recommend Tay she’s wonderful! Lovely woman and very good at her job! She cut my hair and I love how it turned out! Looks and feels so much better!!!
