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November 2023 by Maddy Schlueter
Love this place! I moved here about a year ago and found this place. I get my nails done by Wendy and she is the best! I have had others do my nails and everyone is great and does a great job! Highly recommended!Services: Nail art
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November 2023 by Lexie Grangroth
Did not have a good experience. They were pushy about getting an expensive pedicure which I didn’t want, then ended up getting charged for it. Only waxed half my legs and charged for my full legs. I would not recommend this nail spa.Services: Pedicure
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October 2023 by Christina Fitzpatrick
Michelle and Wendy were amazing. I made an appointment for 11 and they got me in right away, even though I showed up a little early. Only my second time here and I will definitely be a regular. Very clean and everyone is friendlyService: Nail polish changes
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October 2023 by Sable Jordan
Wasn't the greatest experience. I haven't been here in years and decided to give them another try. I made an appointment for 2 at 12:15 today. I don't see the point in making an appointment if you don't get seen at the time of the appointment. I had the dip powder done and my sister had a full set of acrylics. Her nails looks great, mine look chunky and the powder didn't even cover the full nail. On a few fingers I can still see my nail. I felt like the lady was rushing to get done. I won't be going back again. I was nice and still left a tip. I didn't like the fact that she rushed through the appointment.Services: Acrylic nails
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August 2023 by Valerie Larsen
I gave this location several tries, because I believe sometimes you need to try again to be sure that you dislike or like something.I had requested and reserved an appointment with a particular person to sit next to my girlfriend. That didn't happen. The next time I went in my nails were being done and the woman was a little too busy answering texts on her phone. And just to do my nails it should not take an hour and 15 minutes.Unfortunately, I don't really recommend this location unless they can get themselves to be more professional and make sure that their clients have some one-on-one attention.This is a photo of the last time I had my nails done. They were super thick and not even graded to the back of the finger... So they look like a bunch of chiclets stuck on my hand. Yuck
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July 2023 by Madison Bumgardner
i got a pedicure here this past sunday and the color was good and the pedicure was nice. the lady that did my nails was fairly rude and when she was doing my cuticles decided to dig down into my skin at the cuticle on the side of my toe. not once did she mention what she was doing. and i know for certain i didn’t have a hang nail because i’m constantly checking my nails and i’m on my feet all day long and the toe bumps into the inside of my shoe all day and i’ve had a hangnail before and they hurt, but i didn’t have one and she still dug into my skin and now my toe is infected bad where she dug into it at. she literally took my normal nail off im very unhappy with this and might never go here again because she didn’t mention once what was she doing even after i told her twice that it hurt while she was digging and even asked what she was doing, but she didn’t tell me.Service: Pedicure
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June 2023 by K.W. Wilson
Stay away from this place! Only certain techs fo a good job and the male manager runs his mouth to other techs, the entire time doing your nails. It's not a good experience overall at all. I feel as though I was truly overcharged. An overlay, $50?
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May 2023 by Jacqueline Lowry
Poor service! I received a $55 pedicure. This took longer than expected. My toes look good and I am well pleased. However, I needed to go pick up my son from school. Before I left, I paid in full for the pedicure as well as for work to be done on my fingernails. The attendant told me to come back…so I did in less than an hour. When I got back, I was told to sit at a booth. I assumed that I would have to wait a few minutes before someone would get started on my nails. Not so….. I waited an hour. No one showed any courtesy. I told the attendant I had to leave and come back tomorrow. This was a waste of my time.Service: Pedicure
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May 2023 by Wen Rob
My first time visiting this place. Here's my experience with it.I needed the powder off my nails and wanted just a manicure nothing else. The man who sort of greeted me wanted me to get gel. I said no just a regular manicure was told to sign in and that was it. I looked at polish but they all said gel so I didn't think they had any regular polish.The male who told me to sign in came and got me after a few minutes. He put cotton and polish remover along with foil on my nails . He wanted me to get a pedicure but I declined. I asked how long they had been open got no response so rephrased my question to when did they open, no idea what he said. I was asking because I thought they were newly opened.He then went and did something else ddint say anything when he got up.I sat there for 5 min or more . Then a gal came didn't say anything but put her phone in the drawer in the table. Then she went and did something. She came back not sure what she said but wanted me to do gel. I said no just a regular manicure. I asked if they had regular polish she said the did.She removed the foil and cotton the.proceeds to use some tool my nails to remove to color I guess. It was hot I know that. She got on her phone and called someone which I thought wasn't very professional while doing a person's nails. She wasn't on long but none the less the focus should be on the person you're serving. Not much communication . Asked if I wanted my eye brows waxed I wasn't sure was my response. When she was finished with my nails said let's go do your eye brows, meanwhile my nails aren't even done drying yet.They had dryers but didn't have them on for in between coats of polish to help dry them. One my nails gets smudged as I sit down on the table for the waxShe did a decent job with my nails.The eye brows look fine.I noticed they had wine not a drinker but wasn't offered anything. Customer service could definitely be improved. I see lots of postive reviews so people are happy with this place . I may or may not go back not sure but wanted to share my experience.Thanks!Services: Nail painting
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April 2023 by Samantha Meeks
It’s always a great visit! Nails always on point. Very nice people and Andy is great!Service: Acrylic nails
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January 2023 by Martha Simpson Helms
Update: The owner reached out to me and DID honor my gift certificate. I appreciate that very much! I had one of the best experiences I've had at Unique, and I've never had a bad one. The remodeled shop is amazing; clean, light, and airy. A familiar face who usually did my pedicures under former management did my nails today and her work was flawless. Staff was gracious and professional. I will go back.Service: Pedicure
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December 2022 by Barbara Walters
Horrible experience!! This was my 5th visit getting a pedicure so I was not a 'new' customer and thought I developed a good rapport with my nail technician. The pedicure was on a Friday and by Tuesday the ingrown toenail that developed was red, swollen, and infected. I went back to ask them to 'fix' the toenail and was told by the owner to 'leave it alone for a few days and it will fix itself'. This is the most irresponsible response that I've ever heard from a salon. Nobody stepped in to offer any assistance or compensation for the poor quality of work. After getting pedicures from a salon I had used for 6+ yrs I have NEVER developed an ingrown toenail until now at this place. The manager is rude, talks unprofessionally about his clients behind their backs, and basically told me that the salon is his and he can do what he wants with it.I left and immediately went to another salon that willingly and graciously worked to 'fix' my toe. My now new favorite salon(!) did an amazing job, took care of the ingrown nail, and it has healed perfectly without having to resort to a doctor's visit as the worthless manager suggested.I would caution anybody to rethink going to or continuing with Unique nails. They're a joke.Service: Pedicure
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December 2022 by Barbara W.
Horrible experience!! This was my 5th visit getting a pedicure so I was not a 'new' customer and thought I developed a good rapport with my nail technician. The pedicure was on a Friday and by Tuesday the ingrown toenail that developed was red, swollen, and infected. I went back to ask them to 'fix' the toenail and was told by the owner to 'leave it alone for a few days and it will fix itself'. This is the most irresponsible response that I've ever heard from a salon. Nobody stepped in to offer any assistance or compensation for the poor quality of work. After getting pedicures from a salon I had used for 6+ yrs I have NEVER developed an ingrown toenail until now at this place. The manager is rude, talks unprofessionally about his clients behind their backs, and basically told me that the salon is his and he can do what he wants with it. I left and immediately went to another salon that willingly and graciously worked to 'fix' my toe. My now new favorite salon(!) did an amazing job, took care of the ingrown nail, and it has healed perfectly without having to resort to a doctor's visit as the worthless manager suggested. I would caution anybody to rethink going to or continuing with Unique nails. They're a joke.
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November 2022 by Jennie Freeman
I made an appointment for this morning, knowing they would probably be busy due to this being a holiday week. They were steady, & working hard to make sure everyone was greeted & taken care of. Andy did my nails (a fill in for the dip powder) & did a great job. This was my first fill in for dip powder, & the last visit was my first time getting the dip powder ever. It's been a long time since I've had a need to have my nails done (due to the nature of my job, I rarely get them done anymore) so I've always gotten acrylic, or gel in the past. The lady that did my nails the first visit seemed annoyed at my questions regarding the powder dip, which I guess irked me a bit since I felt the need to mention it in my review today. She did a great job with my nails, but responding to just a couple of questions, literally just about the process by asking me, "why do you have to ask me so many questions?" Like ma'am, I work with my hands, I need to know the process & upkeep of the powder dip, like if it requires being taken completely off when grown out, or can I get a full in, in a couple of weeks? Does it last, & is it as strong as gel? I wasn't being rude, just honestly curious about the service I was spending money on. I still tipped her well, but was a bit put off, however the convenience of how close this place is, & the good work she did, gave me a good enough impression to come back today. Andy was personable, singing Christmas songs lol, & we chatted about Thanksgiving plans. He was out of the dip powder holographic color I had received the first visit, but found a comparable shade in a gel polish for me. I'll definitely be back, prices are reasonable, customer service needs a slight "polishing" because of the nature of the industry, people are spending money for a service that makes them feel put together, so it should be a relaxing experience each time. I definitely feel like I received that today, so thanks, I appreciate your great work, & friendly demeanor Andy!
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November 2022 by Tiffani Netter
My daughter, my sister and I came in for manicures. The store was clean, the staff was very friendly and welcoming. I asked for a full acrylic manicure, the nail technician Andy was very helpful with suggestions on what to get. He wasn’t pushing or trying to up sale me on at. He was friendly, he has a positive demeanor about everything, my nails turned out better then I thought they would. My daughter and sister were seen by yen. My daughter is 4 almost 5 so I was a little nervous about her sitting still but Yen was so wonderful with her. She was patient and friendly, she really helped my daughter have a great experience. Yen and Andy did an amazing job! Thank you and we will definitely be back!Services: Acrylic nails
