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March 2024 by Brittany Blake
My son's medicine was sent overnight to me and UPS refused to deliver my address or attempt to deliver and now my son is in a psychosis and they have sent his medicine back to sender. I will be suing because this had emotional, mental and health damage to a minor.
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October 2023 by God Ziller
Hours are not correct and are furthermore inconsistent. It makes one wonder why this place is even listed as a customer center, frankly. It’s nothing but a headache and it ought to be demolished so something of use can go there instead.
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October 2023 by Kathleen Vork
Hours are not correct, nobody answers a phone. Drove 30 miles only to find the door locked. But saw an employee and they took my labeled boxes for me!! Great service!!!
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September 2023 by T W
My package has been with them for 13 days! Says on the way and handed to Post office but thsts a lie! Po never received pkg and can only get an automated person! Horrible! So I guess they are allowed to just steal pkgs because that's what this is
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August 2023 by Justin Hoernschemeyer
Hours not posted correctly. M-F is 2:30-6:30pm2 months ago another customer posted this. They commented.. and still didnt update anything.
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May 2023 by Craig Tone
Hours on the website are not the operating hours listed on the store. States 2:30-6:15pm on the door. No direct number to confirm actual operating hours.
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May 2023 by KEVIN REEVES
I would like to come work there but I'm yet to been contacted about anyting if I could get hired on or anyting
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March 2023 by Teresa Cross
I don't believe that they actually deliver to my house. I always have to pick up here.
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November 2022 by Victoria Salas
Had to reroute a package due to delivery issue. Easily was able to arrange pick up at the facility. It is nice they have hours until 6:15 PM for those that can't go there during work hours for packages. The woman at the front desk was very pleasant and made it a quick transaction. The parking is a little tight but workable, would recommend this facility.
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November 2022 by Jesse Roberts (Coding Veteran)
Delivered a package of materials I urgently needed for a job in two days. Package was 6.3 lbs. Package was visibly cut open, and empty. I handed it right back to the driver. Called UPS. Could not connect me with a person, but told me to submit a claim. Tried to submit a claim. Can't submit a claim because the delivery was too recent. Cost me thousands in lost revenue. There may have been a solution, but it seems the business is intentionally built not to allow customers to contact support for any meaningful assistance.
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October 2022 by Kimberly Strait
The lady at thr front desk was very nice and polite, very helpful!
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September 2022 by Metro Hokie
Took a while to be waited on, very nice clerk. I got my package so it was good
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September 2022 by Mike Brazen
Amazing staff that works here!! Especially that nice guy on the dock st the computer!
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May 2022 by Dawn Hall
I want to give a shout out to an awesome driver- Purdie. I had 2 packages that required signatures. My son did not immediately answer the door, so she called me. She waited for my son to come to the door and made sure it was delivered. She didn't have to do that. She could have left a notice on my door. I am very grateful for her wonderful service. She went above and beyond today. Thank You!
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May 2022 by Schuyler Nalley
Friendly, fast, knowledgeable staff. In and out very quickly. Great place to work as well!
