Pilot Travel Center in St. Matthews is a convenient stop located directly off I-26. It offers fuel, including gas and diesel, along with overnight parking, showers, Wi-Fi, and a variety of fresh food, snacks, drinks, and coffee. The connected Arby’s provides excellent food and service. Some reviews note the facility is very small, which can make parking and entering inconvenient, and it lacks amenities like a laundry. The store itself is generally clean and organized. However, the restrooms receive mixed feedback, often described as not the cleanest and in need of more attention, with reports of no paper towels in the men's room and no changing table in the men's restroom. The staff receives both praise and criticism; they have been commended as polite and thoughtful for helpful actions, though other times they are noted as not very friendly or hurried. Food items like hotdogs can be considered overpriced, though fuel prices are often competitive. Overall, it is a decent place to stop for essentials on the road.
Clean restrooms! The real star was the employees and the manager Carlos! They all were smiling and happy to be there. It changes your day when their smiles are infectious! Great job 👏🏼
July 2026
Convenient off the highway. Decent amount of pumps and snack selection with a quaint Arby’s. Bathrooms smelled strongly of urine and the stalls and baby changing table needed to be cleaned. I’m glad I had a changing mat. Over all decent stop.
July 2025
Cleanest gas station I've ever been in. Very nice bathrooms