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January 2024 by Tommy “BalderdasH” Cooney
The second hand fell of my watch. He was able to place it back on and get it running once again. Very nice shop, and nice guy. Definitely not grouchy like other reviews say.
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December 2023 by Rachel Rutledge
They replaced my watch battery fast and cheap. They have a very nice jewelry selection. I collect trollbead bracelets and charms or any kind of beads and charms that fit. Pandora charms or anything that size works so I'm always checking jewelry stores for deals on these. I'll be back soon because I love to shop on a limited budget. That's the great thing about charm bracelet's, you can get a couple of charms a month and make what you want. Thanks again for your great hospitality and service.
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April 2023 by Amanda Melton
I went there after I called to see if they could replace a band on my husband's watch. After waiting for nearly 30 minutes just for him to look at the watch he tells me he can't, that the watch requires Allen keys just to replace. Well..... I have like 10 sets of Allen keys so why doesn't a jeweler that supposedly works on jewelry? Then he told me to send it back to the company for them to replace the band. The reason I had to wait is because he was reducing the band size on someone's watch and talking about his trip he was taking. I definitely will not go back to someone that doesn't have the tools to replace a band. He also told me the band that I had wouldn't fit, but lucky for me the jeweler I took it too, that had the tools to replace it said it was the correct band and put it on.
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April 2023 by Grace Shetrompf
Very kind and helpful. They were very patient while I picked out a pair of earrings that I was getting as a gift.I highly recommend Brock's Jewelers.
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March 2023 by Tim Murphy
Took a watch in that the band had broken on it. I asked him the value of it. He said it was a mid grade Seiko worth about $150. I replied that wasn't what he said when he sold it to me for $350. He got mad, demanded I leave, and even called the police. And I had been a steady customer. Obviously no more.
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October 2022 by Dot Shirley
I had a ring sized and three weeks later I received it. Sizing is perfect and did a sparkling job on cleaning. Work is slow because the owner drives all work to the person who does the work. But only when he has several items to take. This keeps your cost down, he says. Very nice people and loves to converse.
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September 2022 by Paul Winkler
Best place forhaving your watch battery replaced, good prices friendly nice people
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June 2022 by Vera McFarland
I had a ring fixed ,paid 95.00,2 months later had to have the same repair made and was charged 65.00.
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April 2022 by Cathy Freeman
I have been a customer of a well known jeweler in Applewood Center. Recently I needed a watch repaired and they couldn't fix it??? I visited Brock's today and they fixed the watch and added some charms to my bracelet. They we so helpful, and so friendly. I'm so happy with the service. I will be going back. Thank you.
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March 2022 by Michael Peden
Very professional and knowledgeable staff. I took an antique mantel clock in for repair and had it back in just a few days. Very reasonable price and quality workmanship. I have used other clock repair shops and this shop is way better than any I've tried. Clock runs great by the way.
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November 2021 by Teresa Lesley
Great place to get a watch battery replaced. And that's about all. Went in with specific questions regarding a piece that I would like to have altered and the jeweler as he put it "wouldn't touch it." Equipment to repair items is outdated. Also, instead of allowing me to purchase the piece I wanted or even order it, he tried to sell me a 13$ glass coin holder as a charm for my necklace. I would not recommend this place. Good people, just not at all what I was hoping for.
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November 2021 by Sarah Cliver
The rudest. He was condescending, spoke to me like a child, raised his voice to me, all b/c I asked to have my ring sized down. Please take your business elsewhere—they sure don’t seem to want it.
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July 2021 by Helen Flood
Always enjoy coming here. Great place for getting watch batteries replaced and just like the conversation that happens every time I go.
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June 2021 by Kathy Schiffer
I stopped in for some watch batteries and minor repairs. They're always helpful and accommodating.
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March 2021 by Tom Campbell
Due to arthritis in my ring finger I was not able to remove my wedding band; consequently Mr. Brock using a hack saw, cut the ring into. By doing this he could flex the ring enough to remove from the finger.Mr. Brock was very proficient as he is in any thing he has done for me. We are fortunate to still have a jeweler in Seneca.
