Petco is a business known for its friendly and professional staff. Customers have shared positive experiences with the staff, highlighting their helpfulness and product knowledge. The store manager assisted a customer in finding and assembling a cat carrier, showcasing a commitment to excellent service. One reviewer noted that the manager spent time trying to find a compatible collar for a customer, which was above normal service. Another employee, Liz, received praise for her exceptional customer service, providing detailed information and helpful suggestions while maintaining a positive and courteous attitude. Customers have found great deals and exciting items that made it onto their Christmas wishlists. The store offers a wide range of products for pets, including carriers, earbuds, makeup, perfume, clothes, sports items, and pet-related products such as leashes, doggy sweaters, and dog shoes. Additionally, Karlie was recognized for her outstanding grooming services for schnauzers, with easy online booking and excellent communication. Overall, Petco is described as a place where customers feel valued and appreciated.
The store clerk was very pleasant and tried to be helpful, but the store did not have the item I was looking for.
September 2026
It was fine. My selection choice was Limited. My cat is a picky eater and they have limited stock on one brand and no longer carry the other brand I was looking for
September 2026
What I was looking for was difficult to find. And when I asked for help, the guy at the front was no help at all pretty disappointing.