PetSmart is a large, well-laid-out, and pet-friendly store offering a wide selection of products and services. Many customers report positive experiences with the staff, describing them as awesome, sweet, courteous, friendly, attentive, compassionate, and understanding. Services like grooming receive praise for amazing results. However, some note that the store can be a little overpriced and that not all staff are familiar with the products. Overall, it is a destination where many pets and their owners enjoy visiting.
Such a great pet store! Sarah was so nice and answered all of my questions! She even helped me load my car ( A heavy bearded dragon tank) and made the whole experience wonderful. I will be back for all my pet needs!
July 2026
Grooming department is first class. Exceptional job caring for our cat!!
July 2026
The staff was helpful and greeted us as soon as we walked in and offered their help in finding the items we were looking for. Good experience.