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April 2024 by Amber Boggs
I ordered curbside pickup at 11:00 for a 12:15 pickup. I had to go in and let them know I was here and they hadn’t even started making the food. Don’t come here hungry.
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April 2024 by Karen Sharpe
Went inside to order take out for 7 people. Young lady at the register was most kind & patient with me. The order was completed quickly & every order was correct!Parking: Large lot, some shaded & handicap parking at the door.Kid-friendliness: Kids meals & drinks.Wheelchair accessibility: Spacious dining room & wide doors
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April 2024 by George Knight
This evening, I went through Zaxbys drive through. The car ahead of me was told to park and their order would be brought to them. I was told the same thing. Four cars after us were also told this. The staff did not bring each order out as they were prepared. Instead, they held all six orders and had a young woman brought all six out at the same time. This took way longer than any drive-through service should take. Those of us who were waiting the longest had cold and soggy food since it sat in the containers and the steam condensed on the food.It was a waste of time and money because of poor management on the part of the shift manager.
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March 2024 by Ethan Grant
Employees can’t count single digit quantitiesPaid for a 6 piece. Received a 4 piece. Food was alright.
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March 2024 by R B
The best chicken fingers and
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February 2024 by Jeff Browning
Terrible. One of the worst fast food experiences I’ve had.-No lights on at menu board.-Took >5 minutes for someone to speak on the intercom-they were “out of salad”-ordered #4 boneless wings, got #3 traditional. Even after confirming with the person at the window when paying.-saw the girl who took our payment tie up a trash bag, sweep, scoop ice from the cooler with another customers drink cup all without washing hands.-heard staff yelling and playing in kitchen.-food showed up after 15 minutes at window, girl who handed us bag said nothing, no thanks, no sorry for the wait, just..nothing.Looking at other recent reviews, seems like this is the new normal at this location. I know working fast food sucks, but this is a manager issue that should have been corrected by now.
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January 2024 by Mark Scott
Both our salads were missing the French fried onions. After seeing this message Zaxby's was quick to get in touch with me and the manager called me within an hour to ask when I could come by and get two free salads on them. Customer service is fantastic at this location.
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January 2024 by tonya hopkins
Very unprofessional a bunch of immature kids yelling and screaming at each other throughout the whole store. Made us move tables cause she said they were short staffed and closing down half the dinning room so they could get things done yet there was like 8- 10 people working 5 of which was running front line. The whole restaurant was filthy not one clean table food all over the floor and dried sauces everywhere. This store needs some serious management..... ordered chicken bacon ranch fries and they were ice cold.... I rate this store a huge 0.... only reason I gave it one star is because I couldn't post without giving at least one.
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January 2024 by Nancy D.
Slow service and while some employees are polite and respectful, some act like they could not care less if I ever came back again. I certainly will not do another mobile order after waiting 30 minutes for mine to be ready. I sat outside the restaurant waiting, watching drive through customers come and go. I finally walked up to the pick up window outside and was told they'd get my order to me. After about five more minutes, I walked back up to the window and someone handed my "curbside pick up" order to me. That person was unconcerned and turned her back on me when I asked what happened. Another employee came to the window and apologized. No consideration though for such poor service.
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January 2024 by Paul
Found hair in my food every employee has long hair it's called a hairnet
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January 2024 by Mildred Mckennie
Food is chicken tender are seasoned well,fries were hot.
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January 2024 by Joey Jefferson
Went in to eat and seen this bug I told one of the works she said she didn't care 1/1/24
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January 2024 by Jen Jen Wisdom
Cooked Fresh!!!
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December 2023 by Matthew Stein
Me and the wife eat here once a week. The food is great, the place is very clean and the employees are courteous and awesome. Can't wait to go in for another great meal again. I highly recommend the Zaxby's in Seneca S.C.
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December 2023 by Elizabeth Hall
I don't normally do this; I am a manager myself on Clemson Campus....The fried chicken sandwich looks & tastes NOTHING like the media says it does......Fries were hard.....Sooooo Disappointed......Will not be back.....
