-
February 2024 by nadi
i had a awesome day today at advance. when i first walked in i was greeted with a prompt hello and how can i help you with great energy and a genuine smile. this was jennifer she was amazing and willing to help me take care of my urgent needs she replaced my battery and wipers for me in a timely manner. jennifer displayed above a + customer service. please keep her and take care of her because she did her job excellent. thanks much jennifer you are awesome.
-
February 2024 by Mark Advent
They had what I wanted at a fair price, with fast courteous service. Not sure if it gets any more pleasing than that!
-
February 2024 by Vincent Machi
They always seem to have the right light bulbs that I need for my 50-year-old truck
-
February 2024 by James Donnelly
Friendly people. Full service
-
February 2024 by Savannah Cothran
Went in for a battery test, and Brandon was super eager to help. He was very polite very knowledgeable.
-
October 2023 by Phil Hand
Good customer service person. Polite and professional...
-
September 2023 by Mike Andrade
Had exactly what I neededFriendly and knowledgeable staffClean storeThank you
-
August 2023 by Joshua Ziemnicki
Cashier was berating a customer and taking her frustrations out on him. I walked out bc that's poor customer service.
-
July 2023 by jdrothell
The manager Bengi, ignored my concern with price and the agent at the register copied his behavior. I asked a question and did not get a response, I was quoted in incorrectly and end up spending $20 plus dollars more on a battery. They are wrong and choosing only to ignore. I was the only person in line and had already made my purchase.
-
July 2023 by Wanda Pendergrass
Went in to get replacement bulb the associate came out to my car, remove the bulb out of the lantern took it back into the store, and gave me a replacement bulb without replacing the one he took out. It’s better to have someone to service you when you are not sure about how to do it yourself, rather than questioning the fact of the reason why a product that they carry in their store didn’t work for as long as it was supposed to. Told me he could not find my name to prove when I before returning the bulb to them.that I bought the bulb from then ,so I guess he was just surprise when I had the receipt to prove that I did purchase them from their store . They need to do better by servicing all their customers.
-
May 2023 by Krissy
Waited for 10 minutes. No one in the store. Wont be back. Went to oreileys instead.
-
May 2023 by Hope Howerton
On my way home for lunch I ran over a sparkplug and immediately had a flat tire. My husband is out of town and I couldn't drive anywhere on it. Thankfully I was passing this store and they were A LIFE SAVER! The Manager of the store went out of his way to help me, even though they don't typically change out tires. My tire was unfixable and I would have been stranded if they had not taken time out of their day to help me out. We will be using them for our auto purchases in the future.
-
May 2023 by Brad Waters
Christian was very helpful. My battery was almost dead. He sold me a new battery and installed it. It had some corrosion and was not easy to change. He did a great job and got it installed.
-
May 2023 by ERIC VALIANTE
The good news is there is plenty of parking, the bad news is the employees have no idea what they are doing, went in for an air breather for my valve covers and a PCV valve, the man tried to help but told me he has no idea what they are because he is not a mechanic!! Go to O'Reilly's
-
March 2023 by Ann J
Friendly, knowledgeable staff that helps you find the best product for the best price. My favorite autoparts store in Simpsonville. They changed my battery and windshield wipers for me, which was a huge help.
