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December 2023 by Cian Champney
Came here not too long ago to buy a part I needed for my car. The part was incorrectly fit because the employee recommended the wrong product. Originally, I grabbed the right part but the employee said since there is no price on it I cannot buy it. I ended up going to Walmart which I should’ve done from the start. The employees here are genuinely incompetent and have been no help to me whatsoever since I started going here. I had to come back 30 minutes later to return it because HE recommended the wrong product and refused to sell me the one I needed. Horrible management and the place is dirty too. I would absolutely not come here again.
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October 2023 by Scott Farley
Was told I needed a new battery but got a second opinion at another store 5 minutes later and they said it was in great shape.
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October 2023 by Justin Botelho
Customer service is great! Quickly finds an answer for my problems.
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October 2023 by David G
Go somewhere else to get a car battery! I went to this store for a battery and the employee told me they did not have enough people working to install but to come back a certain time and they could do it. I came back when they said to but was told again I would need to come back the following day at a certain time when more people were working. On my third trip in to get the new battery I was told to come back in about 5 hours for more employees to be able to install....instead I went to a competitor and they had me fixed up in no more than 10 minutes.
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September 2023 by Austin Cooley
One person working on Saturday!! 20 minute wait for one item!!Never again!
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September 2023 by Mike Oyer
One person working on Saturday!! 20 minute wait for one item!!Never again!
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August 2023 by Louie Sprouse
Worse experience I've ever had. First, the clerk gave me the wrong receipt for a large purchase and when I realized it, I went in to return a core, he couldn't print the correct receipt. I called corporate and spoke to a very nice and helpful lady who informed me I had already returned and received my money. It took me 1 1/2 hours to get this corrected. BAD EXPERIENCE! O'REILLY HAS MY BUSINESS FROM NOW ON!
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July 2023 by Terry Cam
Bill did a great job for customer service (Me) thks
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May 2023 by Tj USA
Noon time and they close the store ?♂️ not enough help really? I guess it’s welcome to South Carolina.
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April 2023 by Schelmy
I appreciate the folks here so much. I have shopped here for years. Every purchase they help install or actually install. They also help with ideas and references for other work I would like to do on my little car.
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February 2023 by M R
Hi, I just wanted to take a minute to say thank you to your employees. The manager there and Bill are excellent. She was extremely helpful and Bill went out of his way to put in a battery for me. He did a great job and his customer service was excellent. This is a great Advance auto with helpful, friendly and knowledgeable employees. Highly recommend you shops here. (Use the app and shop online, and pickup in store to save even more $)
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February 2023 by BK Kapadia
Bill was the employee that helped.Had to get a new battery for our Toyota sienna this past Saturday afternoon.Bill was very helpful and did the replacement very quickly.He did the little things like clean the connectors and other parts as well.Very pleased with the service received from this place.Thank you.Thank you Bill.
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February 2023 by Darcy Diaz
I wasn’t even a paying customer, just someone whose car broke down nearby and the folks at the desk helped me get my car into their lot, tested my battery & talked to me about my car while I waited on the tow truck. Such kind folks if I ever need anything I’ll be coming back here for actual purchases!
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February 2023 by Bhaktesh K.
Bill was the employee that helped. Had to get a new battery for our Toyota sienna this past Saturday afternoon. Bill was very helpful and did the replacement very quickly. He did the little things like clean the connectors and other parts as well. Very pleased with the service received from this place. Thank you. Thank you Bill.
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December 2022 by Tyler Weathers
Staff are always super helpful at this location and will check in on you if you look like you can't find what you are there for. The staff also seem knowledgeable about vehicle issues and have helped me selecting a part after they read an error code on my vehicle with the OBD-II scanner. This store has a good selection of basic fluids, accessories, and tools in the store and can have the parts you need shipped to the store same day or next day in most scenarios. I also like that they are right next to a car wash.
