AutoZone Auto Parts on S.E. Main St. in Simpsonville, SC, is a well-known retailer of auto parts, offering a range of new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the helpful and courteous staff, with many praising employees like Keleen, who provided excellent assistance by helping select the right battery and explaining options without rushing. The store is often busy, but service remains prompt and efficient, and customers have found the staff's knowledge to be valuable. AutoZone's availability of quality products at competitive prices, including higher-quality parts than some competitors, is frequently mentioned positively. Customers can purchase items online for convenience, with options for in-store pickup and delivery, although some have experienced confusion regarding online discounts and in-store pricing policies, which has occasionally caused dissatisfaction. The store also offers reliable services such as battery installation, sometimes with warranties included. There are stories of employees going above and beyond, like turning headlamp replacements into training opportunities, demonstrating a commitment to customer service and education. Overall, AutoZone in Simpsonville is seen as a helpful, professional, and community-oriented business, though some customers note minor issues with pricing policies.
Sarah was wonderful! She replaced my battery when another store wasn’t able to and she was absolutely fantastic! Thank you so much Sarah and Auto Zone
March 2026
The girl there was very knowledgeable and helpful to check battery alternator and starter
March 2026
Awesome manager, Mr. Brown. Super service late in the evening. Kind to people. Nicer than Advance up the street, and O'Reilly's battery testers are broken.
