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February 2024 by Myrras B. Tv
Keleen was amazing! Super courteous and helpful. Didn’t rush us or act as if he couldn’t help. We worked together to determine what my cars issue was and he helped us select the best battery for my car make and model. Ask for Keleen if you ever need help at Auto Zone in simpsonville
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February 2024 by Warren Wilhoit
Very helpful service.
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February 2024 by drennen neiswander
Windshield wipers and they installed them for me. Always helpful
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January 2024 by rich temple
Great service and friendly staff
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December 2023 by Robert Freund (Bob)
My Autozone Duralast battery died after after 6 years of dependable service. I checked my on line account to see if my local store had the proper battery in stock, they did. It was listed with a 20% discount and could be picked up at the store or be delivered to my home address. I called my local store to make sure they had it. I removed my dead battery and brought it to the store for the core refund and purchased the battery at the advertised price. They would not honor the 20% discount as they said it only applied if I ordered it online not if payed at the store. I was not informed of this when I called my local store to confirm stock availability. Had I been aware of this anomaly I would have made the transaction on line and picked the battery up at the store. As a result I lost out on 20% off of the $209.00 battery. I've always over the years enjoyed the excellent professionalism, fair prices and quality products, but this experience has me questioning my Autozone loyalty.
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September 2023 by Gilian Graeper
Didn't have to wait was able to get a new battery before the holiday. Kyle and Justin were super helpful.
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September 2023 by Clifton Priestly
The experience was good and they had the part I needed in stock.
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July 2023 by greg pratt
This autozone is always a great place to shop. You can get in and out with what you want quick and easy.
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July 2023 by Ray Summers
AirPods stolen from vehicle by employee while getting CEL code read. Beware and watch your stuff.Of course I don’t have a video to prove it. But you know what you know when something like this happens. My AirPods were in the driver door cubby area. Placed there by me to take and use at the car wash right down the street.I won’t bore with all the details.Future customers BEWARE and watch your property.
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May 2023 by Nevaeh Moody
Anytime I come in here there’s always one guy who has the worst attitude. Supposedly he has a 2019 black mustang like good for you. I had him search something up for me and I was thinking of the engine size and I tell him and he says “Finally now we’re getting somewhere.” His attitude is the worst and I hope he knows he works a job where customer service is supposed to be used. I’m not arguing or anything just needing help I understand y’all won’t have many parts for my car but I couldn’t find anything online, only reason I went here. He needs to be more patient and get his attitude in check. I was the only one in there and I can understand why business there is always slow now. Gabe on the other hand he’s really helpful and a great employee I’d take business from him any day but I’m never coming back to this store.
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May 2023 by Starla Hawkins
Literally 10 employees AND the manager at the counter and not a single one could be bothered to help me. I don’t know much, if anything about cars and apparently either did the employees. I asked the manager if he could just show me (not do it) just SHOW me where I should attach the canister and his response was “ it’s under the hood somewhere”. Ummmm, thanks captain obvious…I figured it would be! ??♀️ I can’t believe someone actually pays you.I’m sorry…how rude of me to expect you to work WHILE at work!P.S. I also noticed the enormous pile of returns on the cart near the register…I’m going to go ahead and assume that those are from customers that also didn’t receive any assistance. Who knows, maybe it wasn’t “under the hood somewhere” ??♀️
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May 2023 by Terry Ray
They were able to set my one returned that I had the receipt for and another one which I only had the online receipt.
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May 2023 by David Harwell
Awesome, placed my order, short time later my parts arrived at my door. Very happy
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April 2023 by Mike Butters
My daughter was in town from Virginia and needed 2 headlamps replaced. I called Simpsonville AutoZone and spoke to Gabe (although I thought his name was Dave!) and asked for his help, which he gave without hesitation. My daughter told me that he even turned the repair into a training event for one of his new guys, and even showed the girls how to do it! Companies with good people are hard to find and this old Marine veteran truly appreciates men like Gabe and his team. Thanks very much!
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April 2023 by Ronald Martinez
Walked in at 7:28 am. because my battery was shot, Dan tested my battery, made recommendations, and replaced my battery and had me on my way to work by 7:38 am. Excellent experience, made the unplanned $230 expense bearable. Thank you, Dan!
