Comfort Suites Simpsonville - Greenville

Hotels
Hours: Comfort Suites in Simpsonville offers a mix of friendly service, decent amenities, and areas needing improvement. Guests often praise the staff, highlighting their helpfulness and welcoming attitude. Samantha, in particular, is recognized as an exceptional hostess, making guests feel at home with her hospitality. The lobby and eating areas are generally clean and well-maintained, creating a good first impression. The breakfast is considered good with many choices, and the breakfast area remains clean. The hotel’s location is convenient, close to dining options. However, several reviews mention issues with cleanliness and maintenance. Rooms have been found to have mold, dirt, and dust, especially in bathrooms where mold was painted over rather than properly addressed. Some rooms have chipped tubs, loose toilet paper holders, and uncomfortable beds. Guests also report that deep cleaning is needed, and some rooms have mold or mildew on curtains and walls. The internet can be slow, and the TV guide is often missing, which adds to guest frustration. The pool was closed during some stays for treatment, and there was a lack of maintenance staff on duty during holidays. Guests appreciate the helpful staff, especially when issues like key cards not working are resolved quickly. Despite these shortcomings, many guests still find Comfort Suites a suitable place to stay, especially for its friendly service and good breakfast. Overall, it is a hotel with friendly staff and decent amenities but needs improvements in cleanliness, maintenance, and room comfort.

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1. Simpsonville, South Carolina