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August 2023 by Mikalah Smith
Very weird experience at this location. Employees are very confused and don't know what's going on. They don't even know how to work their registers and it's awkward watching them bang their keyboards trying to make something happen.Never go up there and ask for a new battery without your original one to SHOW THEM WHAT IT LOOKS LIKE, because if they don't know what you have, they don't know what to give you. What should have been a one day venture turned into a three day ordeal just trying to get the correct car battery.Customer service was also strange as well. One of the young men there looks completely stoned and acts like it's his first day on the job... maybe this IS his first day on the job... or maybe it's his first day at ANY job?Needless to say, we will not be back to this location. There are plenty of NAPAs to choose from, so we'll drive a little further and visit another when we need to.
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May 2023 by Kurt McCray
Called Easter morning to find out if they were open. I was told yes and arrived 10 minutes later to find the place locked, and no one answering the phone. Not a great first impression with this location.
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December 2022 by Mad Max (JJ)
These folks are so helpful always been there for my needs
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October 2022 by D Jeanette
I was given the wrong part but it was easy to return the item...plus they competitively priced the parts I needed.
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September 2022 by John Mullaney
Very helpful staff. Didn't wind up needing the part, but they did everything in there power to get me that part and I appreciate it. Also they are great military supporters.
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September 2022 by Tiffany Wyka
I love this Napa store!! I had ordered an alternator from the online store, and it wasn't the right part. Not only did they get the proper part for me, they were able to help me with the price difference as well. With the horrible week I had thus far, they went above and beyond!! Thank you all so much, I will be back if i need anything :)
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September 2022 by Brian Watters
went there at 5 pm , sign said “ open “ door locked , wasted trip ,never again
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June 2022 by Melinda Otto
Very friendy good service no waiting
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February 2022 by Breton Bridges
Great costumer service
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November 2021 by Anthony Beard
This store usually has parts that O'Rileys might not keep in stock, I go here for GM parts not kept at other retailers.
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June 2021 by Jerry Hutchison
Found what I needed.
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May 2021 by Mic Gee
Posted hours say they're open on Sunday. They were closed. Posted hours say they're open until 6. The sign on the door said, yes, we are open. I arrived today at 5:30pm, and the door was locked. They have some items I have been trying to get but can't. I can't complain about the service, but the lack of communication about their revised hours is the reason for my rating. Wasted two trips now.
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July 2020 by Teresa Lewis
Poor selection pricey
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September 2019 by bryan davis
Bradley was very helpful in getting me the right parts i needed in a timely fashion.
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August 2019 by Tammy Moon
Will try hard to find the part you need Now That's What I Call Napa Know How
