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July 2023 by Mark Bishop
The only reason I'm not leaving a 5 star review, I see posts dating years back and the main entrance to this location still has not changed their door from Allstate to Penske. Therefore, if you don't know you're supposed to walk in the back of an Allstate building, that has Allstate on the door of it as well, then you find yourself having to ask where to find a location of a multi-billion dollar corporation. As of three days ago, this has not changed. Overall, this is my only complaint.
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May 2023 by Robert Flottemesch
Absolute garbage these guys. I go in make a reservation pay for a truck. Get a notice a couple of hours later that my reservation has been canceled. All because their employee entered my phone number wrong. Then a greenville representative calls says they have a truck and they are sorry about the mix up. And I was not happy about having to drive all the way to grrenville to pick up this truck but it is what it is. Not ten minutes later this rude lady calls accusing me of some business scam and that she would not rent a truck out. I told her fine keep your fing truck. DO NOT DO BUISNESS WITH THESE RUDE UNPROFESIONAL INCAPABLE PEOPLE. Do yourself a favor and rent a uhaul.
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March 2021 by Basheer Barzenji
Great service truck was clean and runs great thank you.
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August 2020 by Peter Lupu
I’ve used these folks several times, at this location, over the years. They always did right by me but this last time was a real star spangled performance from their behalf. I ran into several issues and at each pass they were able to address it immediately and with total professionalism. 5 out of 5. Definitely recommend them. Will be back, especially after all that transpired in a 48 hour window.
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December 2019 by Summer Waters
When we went to load the truck the morning after we picked up it was flooded with water since it was raining. There was water pouring in from the top. Our movers were there and were unable to load the truck for 2 hours. The 2 hours is how long it took to call Penske and get any help, after being transferred dozens of times. The place we picked the truck up from was suppose to be open but there was no answer. Finally after two hours Penske was able to get a hold of the rental location. When I went to exchange the truck the lady admitted she left early since all the trucks were checked out for the day. Now I’m stuck with a district manager that won’t return my calls and over $600 in moving costs from our movers when our estimate was only $300. I want reimbursement and will never recommend Penske!
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August 2019 by Don Davis
Wendy at Penske is the best - great service. Professional, fast, friendly.
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August 2019 by Jacob Dorsey
Very helpful
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November 2018 by Rakeya Elleby
Terrible. I filled up right before I took the truck back and Wendy said it was only 7/8 full.. I was charged $32!! I will NEVER use Penske again!!!
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June 2018 by Alicia Yorty
Great service and they even helped let us have the truck a day early.
