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February 2024 by Erik Solis
Closed on a Thursday at six p m. Does the manager know how to schedule or staff properly? Store hasn't had decent customer service in years. Most associates aren't even wearing AE product. Typical Westgate mall store.
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January 2024 by Jamie Catalano
Nice Selection ?
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January 2024 by Will Williams
Good quality clothing a little higher in price however a lot of good deals compensate for that .
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October 2023 by Frank Wright
Nice place
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September 2023 by Robin C Harris
Loved it but very very expensive!
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July 2023 by amanda phouachith
Love the manager here. She's always so bubbly. And she remembers face everytime I go in.
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November 2022 by Samantha Hindman
Went this past Saturday and was looking for something specific. Heather found exactly what I was looking for that had been sold out and I couldn’t find it online. She went searching through the store was able to find them and order them to my house! MADE MY WHOLE DAY!
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June 2022 by Robie Sanson
Got 2 shirts on sale for $9 each.
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April 2022 by Mary-Anna Baskins
They need to update the hours. Online said they are open till 9 and they closed at 8
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April 2022 by S. Rashida Shippy
My son loves his clothes. But they service was very bad.
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January 2022 by Meredith Mason
I went to this location on December 15th and had the best shopping experience by far this season! I tried to go to the location at the Haywood Mall earlier that day and had no luck, tried the Westgate location and found what I needed and more! Elizabeth provided the best customer service I have ever experienced in retail. Sometimes I feel like American Eagle employees can be overbearing, but that was not the case this night! She helped me pick out the perfect styles I was looking for, and helped me pick out matching accessories without making me feel like I was being up charged! I will definitely be returning to this location!
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December 2021 by Lisa Keene
I went in trying to find jeans for my family. The sales associates were wonderful and helped me get everything I needed so I could be in and out.
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June 2021 by Christian Waldrop
Bought me a pair of shorts and a shirt for $85.
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April 2021 by ibanez222jls
5★We left the first review over 2 years ago and here we are 2 years later still shopping here still the same person Vanessa and still fabulous products and service at great prices..We like coming in here to shop...First of all, All the people that work here are absolutely awesome... .. The Manager is always spot on and good to us..It's usually the same people that we see working. Zach is great and is a great employee..The staff is always helpful, kind, courteous, pleasant, informative...Moreover, the prices are great...I just bought another couple pair of jeans.. Cost is buy 1 get one 1/2 priced... HIGHLY RECOMMENDED ??? .. 5*
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December 2020 by F BM
Never got to go in. They close before the mall even closes and they had a line outside the door only letting so many people in at a time. Love American Eagle Always and happy to see them doing what everyone should be doing but closing at 8pm....really? The weekend before Christmas? That just seems a little much.
