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June 2023 by Randy Owens
Answered the phone after only 35 rings, and asked if I bank there. Then hung up on me.So NO, I won't be banking here.
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June 2023 by Anna Karacheban
Avoid the Spartanburg West location! The customer service there is absolutely unacceptable! I get better service at a fast food drive through than there. The staff is so unprofessional they cuss and don’t seem to care about the customers. Every time I went there the staff didn’t want to do their job! The supervisor there wanted to put a cashiers check on a 7 day hold! It’s a cashiers check! Horrible I will not bank there again!
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May 2023 by Matthew Byers
Customer service is absolutely horrible , Instead of trying to resolve the issues she just told me that it might be better for me just to close out my account. Goes to show you how much they value their customers.
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November 2022 by Kaylie Wilson
The ATM has never worked whenever I go and thats the only way I can get money so I have too wait until they open
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October 2021 by Dms Drywall
Amazing service! I’ve never had a problem within the 15 plus years we have had accounts here.
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April 2021 by Laurie Pruitt
The new online banking website was not designed to be user friendly. The employees are of no help with the new site either. I hate it!!!
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January 2021 by Teresa Rivera
This has always been my bank and I love ASB because of the kind clerks but recently things are not so good.Tons of issues....I am locked out of my online banking and we know we put the correct password in. Even if not, why is there not an option to reset the password? This happened Thursday New Year’s Eve and I have to wait until Monday. 5 days to get into my account! What do you do if you are on vacation?Also, I drove all the way to the Westgate location last week (during normal business hours), just to read a sign that said go to Hillcrest. So over 1 hour to go to the bank and home, just to make a deposit.The ATMs do not take deposits anymore. ???The app has been down for 3 days so far! Tons of online complaints about this!Other banks were open on New Year’s Eve but not ASB. I had to go to SC Telco and I really might switch banks after 15 years.Most people got their stimulus check way before ASB customers. It’s like they are holding it until everyone goes back to work on Monday. Great strategy!
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July 2020 by Minister Paul Gaultney
Very good bank the employees are very nice and courteous wouldn't Bank anywhere else.
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July 2019 by Matthew Redding
Would not recommend no one to go there....
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July 2018 by Ft Masson
Money fraud with customers i will not recommende this bank to anyone
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March 2017 by chance tyree
Always nice people very friendly if they can help you they certainly will
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February 2017 by Linda Edwards
I have used them in the past because Arthur State Bank in Roebuck is my bank.
