-
February 2024 by Alex Chernous
It's Costco, what's not to like.
-
February 2024 by Gregory Jacob
My experience in the tire shop was very disappointing.I brought my truck in for tire replacement on 2/24/2023 at 9:30 AM at the Costco in Spartanburg, SC. When I picked up the vehicle, they said that three of the tire sensors were not working with an “oh well” attitude. I told them that I have never had an issue with any sensor and they worked perfectly fine before they serviced them as part of the tire installation package. Sure enough, about 15 miles after leaving the store a warning light came on and the vehicle could no longer read pressure on three of the tires. Could one go bad in the three hours they had my vehicle? Highly unlikely, but possible. Could 3? That would be impossible.In trying to deal with the shop, they were really snarky and questioned that they were working, sarcastically saying "this is my question to you since you are my expert, another learning moment for me." I would not expect such an unprovoked lack of respect and professionalism from anyone in any sort of leadership capacity.As for the tires, I ended up purchasing a reprogramming tool on Amazon at my expense to reprogram the sensors as the shop should have done in the first place. Surprise, surprise, my supposedly broken sensors now work just fine.I've been a member for 20 years and have had nothing but positive experiences at other Costco stores. If this is what is tolerated by store management, I will take my business elsewhere and am strongly reconsidering my executive membership. There are more choices in the market.
-
February 2024 by Gregory J.
My experience in the tire shop was very disappointing. I brought my truck in for tire replacement on 2/24/2023 at 9:30 AM at the Costco in Spartanburg, SC. When I picked up the vehicle, they said that three of the tire sensors were not working with an "oh well" attitude. I told them that I have never had an issue with any sensor and they worked perfectly fine before they serviced them as part of the tire installation package. Sure enough, about 15 miles after leaving the store a warning light came on and the vehicle could no longer read pressure on three of the tires. Could one go bad in the three hours they had my vehicle? Highly unlikely, but possible. Could 3? That would be impossible. In trying to deal with the shop, they were really snarky and questioned that they were working, sarcastically saying "this is my question to you since you are my expert, another learning moment for me." I would not expect such an unprovoked lack of respect and professionalism from anyone in any sort of leadership capacity. As for the tires, I ended up purchasing a reprogramming tool on Amazon at my expense to reprogram the sensors as the shop should have done in the first place. Surprise, surprise, my supposedly broken sensors now work just fine. I've been a member for 20 years and have had nothing but positive experiences at other Costco stores. If this is what is tolerated by store management, I will take my business elsewhere and am strongly reconsidering my executive membership. There are more choices in the market.
-
February 2024 by Chris Jones
This is by far the #1 retail store. With the food court , all the great product, and yes incredible Enployees. Update. I still feel this is the best place. Updated 02/28/2024.
-
February 2024 by Phillip Owensby
Great place to shop
-
February 2024 by Miriam Marquez Tejada
Give more tastes everything is fresh and well stocked
-
February 2024 by alexander eubanks
Had a tire go flat that I purchased from Costco and had road hazard coverage on. Bring it in to have it replaced and I am told that on a $230 tire the pro rated refund @ half tread life was $60 …. It all felt aimed at getting me to buy another whole set of tires even though they were at half tread life . Then They then tell me that 2 of my tire sensors are dead and need replaced at $60 each . after they finally get my tire installed miraculously all of my tire sensors are “dead” as they called it , even though they all worked when I before and that is how I knew I had a tire going down. All in all this feels like a bad racket . If I had known it would be like this I would have gotten the replacement elsewhere and my tire sensors would still be working like they were when I dropped it off- I saved $60 via the road hazard but now face $252 to fix sensors that worked fine before.*edit - Costco called me back and had me come back to have a second look at my tire sensors , they were all ok and just needed to be reset . I am changing my review to reflect that they cared enough to make it right .
-
February 2024 by D Shoemaker
So much easier than Greenville store. Customers better behaved than Greenville store.
-
February 2024 by Stephen Seitz
Only used gas and bathrooms! Both were immaculate!
-
February 2024 by Mickey W.
Nice clean Costco. Employees are friendly and helpful. They have everything any other costco has.
-
February 2024 by Fred Fred
Clean organized nice location.
-
February 2024 by John Barrett
We stop here went driving on I 26 since it is an easy on and off the interstate. The gasoline prices are usually less expensive than other gasoline stations. The Costco store has lots of quality items we get while there. The people working there are friendly and efficient. There is a snack bar there that has folks order at a kiosk which appears to work well for those using there.
-
February 2024 by Lawrence Burt
Great place to shop
-
February 2024 by Kristi Hearn
Good selection and prices.
-
February 2024 by Linda Mahan
Always spend to much money