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March 2024 by Rock 'N' Roll Cleaning
This is supposed to be a -⭐ the man child that "runs" this location is the most nasty vile person I've ever encountered. All I did was call to confirm my vehicle replacement for my car claim and he took out his relationship frustrations on me. Take your business somewhere else he is insanely rude and will take you from having a wonderful day to having a horrible day. You should go with Enterprise, as he says!
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January 2024 by Karin Hogan
Very disappointed in the service. Rude and unprofessional. Never again !!!!
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December 2023 by Alp YILDIRIM
We booked through Expedia with insurance. They said they don’t accept third party insurance and forced us to do 50+ insurance per day (mandatory). That is outrageous and deceptive. I would not work with them.
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December 2023 by Aaron Trempe
Was quick and easy the staff is friendly and courteous recommend Hertz to anyone that wants to rent a car
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November 2023 by Victoria Baskin
The most disgusting, unprofessional no etiquette having customer service I have ever encountered. I was referred there by Vic Bailey Volkswagon to speak with Albert, The BBB will hear my complaint soon.
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October 2023 by Eric Pauley
Believe all the bad reviews! Incredibly unprofessional and rude. I was told one thing by one employee and something else by another. I hope that $45 is worth losing a bunch of customers, hertz
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October 2023 by Betty Taboada
Its actually zero stars. AVOID AVOID AVOID. DOUBLE BILLING. READ ALL REVIEWS. Everyone here are scammers. They like to double bill their clients and come up with excuses to not refund you. Albert the manager won’t even talk to you. He is such a coward. Horrible place of business. Will report to BBB and SC consumer affairs.
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October 2023 by Igor B
Worst place in upstate. Do not waste your time going here. When you book online and come there they tell you they do not have any cars to rent out. Staff is very rude. This place needs to be shut down. I am not sure why they are still in business when they are obviously not doing what they are supposed to be doing by offering services to customers.
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October 2023 by Tammy Wood
Easy in easy out. Best deals for daily rentals. I paid for a mid size sedan but what I got was a Dodge Challenger. I wasn't at all disappointed.
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September 2023 by Eric Jackson
AVOIDThis is an independently owned franchise (and Hertz very much stressed they had no association with him other than name) and I had to end up calling the police on this place. Charged me $156 AND THEN ran a credit check which he THEN says I failed. I instantly knew something was wrong and felt like this was going to happen. I asked him what happens to the money and he quickly came up with something to show that it was returned. I still felt really uneasy but the paper he gave made me feel better. That was until the guy behind me was like "did you get your money took out twice too?"My money was not returned.The very next day the "pre-auth" on my card account was now showing a fully authorized charge and should have reversed within an hour on it's own. I also had some weird international $2 charge that I have never seen and my card is not even equipped to do international charges. Since all of these transactions are showing approved from the institution he's using, my bank is not going to do anything about this unless I shut the card down for fraud. Banks now require police reports to go along with fraud, so that was what I had to do. I'm glad they are doing that now because this dude gonna get a lot of visits until he shuts down.Currently sitting and waiting on the police to go with me to give the guy another visit.
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September 2023 by Joel
Avoid this Hertz location at all costs. We showed up for our reserved time and were told that there was no reservation. The people working at the desk were incompetent and unable to get the most basic questions right. In the future I will do everything to not have to step foot in this building again.
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July 2023 by D “Mufasa” Lamonica
I scheduled a car for pick up at 1030. I arrived 2 hours early to pick the car up. When I got there I was told i would have to wait until my reservation time. Did not even try to accomodate me like ENTERPRISE always does when I'm early. Canceled the reservation and went to ENTERPRISE. Mike the manager had me in a car in twenty minutes. Should have stuck with ENTERPRISE in the first place. Wll not be going here again.
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June 2023 by Jaidyn & Niara
Do not waste your time at this place. I had a trip planned and reserved a car online with this company, they took my money from my card but once I went to pick up my rental the girl at the front said they didn't take my card and gave me a 1800 number to call in order to receive a refund, which would take 7-10 business days. I didn't catch her name but the slim, black girl at the front is not friendly at all and has a nonchalant attitude like she don't want to be there. I will never go back there for a rental. GO TO ENTERPRISE!
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June 2023 by Daryle Starks
I scheduled a car for pick up at 1030. I arrived 2 hours early to pick the car up. When I got there I was told i would have to wait until my reservation time. Did not even try to accomodate me like ENTERPRISE always does when I'm early. Canceled the reservation and went to ENTERPRISE. Mike the manager had me in a car in twenty minutes. Should have stuck with ENTERPRISE in the first place. Wll not be going here again.
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June 2023 by Danny Mason
Rented a Dodge Charger on 5/26 -5/30 /23 ..Returned it on 5/29 After topping the gas off at Sam's... Checked my checking account this morning to find a $10.69 charge. Called them and was told it was a charge for gas.... We filled the car up $58 dollars worth of gas and they still charged us an extra $10.69 for which equals 1 gallon of THEIR gas because they charge $9.99 plus tax. The manager while we waited to rent the car was telling one of the ladies on a different rental to charge that person for extra mileage.She told him that she couldn't because they had only used 2,700 of their 3000 allowed miles... So renter beware they are stealing your
