Journeys offers exceptional customer service, making shopping a positive experience for many visitors. Customers have praised the staff for their helpfulness and knowledge, particularly highlighting employees who assist with sizing and shoe selection. Many reviews mention that the staff goes above and beyond to ensure satisfaction, creating a friendly and welcoming atmosphere. Customers appreciate the personal attention they receive, whether it's through measuring feet, recommending products, or offering online ordering options. Overall, Journeys is recognized for its outstanding service and dedication to customer satisfaction, leaving shoppers eager to return.
Alex and Helena were EXTREMELY helpful with my purchase. Great customer service at this particular location. I have had a bad experience back when I was in NY but today made up for it. Thanks Guys!!!
December 2024
I went to this location on 12/14/24..I had such a great experience!!. I was so impressed I asked for the 2 employees 1st names so I could write a review. These 2 went above and beyond for me to make sure I was satisfied. Thank u Khalid and Kai ur customer service is amazing.
May 2023
I had the BEST experience at this store!!! Allie, Jay and Faith all helped me pick out my shoes, recommended a tee shirt I fell in love with, provided excellent help and gave me the friendliest customer service I’ve ever had! All stores should have customer service like this one!!! I’ll be back for sure
