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January 2024 by Tabitha Knight
If I could do -5 Stars I know. Be careful with this company you asked for 10x10 they try to put you in two 5x5s and charge you double for the insurance and take get money from you. Also be careful with them on codes to get into the gate because you may not get the right one the first time. They do not care about customer service or small businesses wasting money on their ignorance and lack of knowledge or lack of getting the right information to the renter of storage. There is supposed to be someone in the office but have yet to see one on the hours listed for someone to be there. The only time you can talk to somebody is by calling the main number that isn't even in the state that you are renting from. You also can't get the basic question answered on where are the entrance doors to this location is. This is also a secured climate controlled storage unit but secured I have questions about still that cannot be answered and I'll let you know in about a week on the climate controlled part. I have it for 3 months and then getting out. If I had known some of the things I know now, I would have tried another place.Do yourself a favor GO somewhere else!!
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November 2023 by Lisa Thompson
Patricia was very helpful and made the process simple. Great service!
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September 2022 by Tracey Holmes
The ONLY reason I gave it 1 star is because it's super clean. My complaint is there is never a human on site at the facility NOR to answer phone calls. I drove from FL to SC to clear out my unit and called for the entire 10 hour drive to say I was closing it down. No one ever answered the phone. On my drive back to FL I finally reached an agent and he disconnected me. Wasn't able to reach anyone again that day. They charged my credit card for the month. When I called to again say I had moved out the agent had me on hold for 20 minutes and said he had to get a manager to issue a credit. He disconnected me and never called me back. Finally today my call was answered by an agent and she was able to close my account BUT only gave me a half month credit!! It has taken me 3 weeks to get this closed and to actually speak to someone and then to only get half my money back isn't right. Unless you're planning on keeping your things there for eternity and don't care about needing help from them great. rent...otherwise go elsewhere
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May 2022 by Sandra Young
I wish I knew of this place a couple of years ago for it protected my things and I thank Debra for working with me as I was put in a bad situation and needed to use there storage. I wish I could have brought this storage facility with me to my new area of stay for my things got damaged at the place where I brought my things costing me time and money and the insurance want be worth what I lost.The picture you see is what I opened my door to at the new storage facility I'm so glad I didn't store a majority of my things in boxes for the ones that were on the floor got soaked and wet and some of my trophies were broken which were sentimental ,and clothes were damp.
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November 2021 by Randy Shepler
Have 2 units here. Managers are great. The place is immaculate.
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September 2021 by Maureen Kelleher
Super clean facility. Debra was wonderful to work with. Highly recommend!!
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August 2021 by Darlene Williams
I was excited to find a storage unit closer to my home. Deborah, the owner, was very accommodating and upfront with what they require and allow. Deborah also worked with me with the move in rate. The facility is clean and I feel safe going in/out alone.
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May 2019 by Anna A.
This is a great place for storage space! Super clean and the units look new. The staff is great, offered to give me a tour to see which unit I would prefer.
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May 2018 by Phoebe Bowlin
We have been very happy here and it's such a nice and clean facility. I am happy we bought a house and are moving but if we ever have to have another storage unit it will be here. Thank you Caroline for being so nice and helpful. We will definitely recommend this storage facility to others!
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January 2018 by Susan Horton
This is the cleanest and nicest storage space that I have ever encountered. It is Safe, has great Lighting and the temperature is perfect inside, no matter what the weather or temperature is outside. The entire Facility is so very clean, whether you are working in your own unit, walking through the area, or if you are in the office area. I have witnessed them cleaning and sweeping almost every time I am there. It is spotless! They offer many services in addition to offering any size storage unit that you could possibly need. You can purchase shipping supplies, you can ship your items straight from their location via FedEx, USPS, and DSL. They even offer beautiful gift wrapping for that special gift that you may want to ship. Who else does that?? Also very helpful is the 4 different sizes and types of hand-trucks / rolling flatbeds that they keep at the roll-up door for their customers to use when loading and unloading items from their car or unit. That's right, they have them available at no cost to you, so no more having to haul your hand-trucks to your unit. Last but certainly not least is the friendly, professional, helpful, and honest owner and staff. Deborah, Caroline & Taylor are all "Top Notch!" You couldn't ask for better customer service. They make it a point to introduce themselves to new customers and always offer their assistance if needed. Safe Secure Space on John Dodd Road in Spartanburg is the BEST, HANDS DOWN! You can search high and low, but you will NEVER find a better storage facility. Thank you, Deb, Caroline & Taylor for making my storage experience a great one! You guys are awesome, as is your facility! Susan (Renter of 3 units at this location)
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December 2017 by Kristen Ewing
I would NOT recommend renting storage units at this location. I was charged quite a bit for leaving marks on the floor while moving in. I'm not sure if we actually made the marks, but owner insisted on charging us and refused to give us access to the units until paid. Upon moving out, a MOUSE was found in one of our units.
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October 2017 by Caroline Tebault
They also ship DHL and USPS! Great service and no wait! Great indoor storage clean and affordable.
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July 2017 by Error 404
They also have Fedex pickup which is very convenient!
