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March 2024 by roderick oglesby
Very professional. Took his time and answered all our questions.
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February 2024 by Mark Thompson
Very professional and she gave everything i asked for
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January 2024 by Jane Tucker
Excellent customer service. Upgraded recent purchase without any problem.
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January 2024 by David Chambers
We have had a sleep number bed for 18 years. An electrical surge killed it ? so time for a new one. My salesman was Mike. He was very friendly, polite, professional and informative but not the least bit pushy. Overall it was a great experience and could not have been better. Store is spotless.
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December 2023 by Patrick Brown
The store is nice and the beds are amazing but DO NOT BUY a bed frame from here! We haven’t even had ours a year and this is the third one they have had to replace because it keeps breaking! They won’t even give me my money back!
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November 2023 by Samorila Jlom
Travis was a great help. Oorah!We appreciated his down to earth customer service style. He made sure we were comfortable with the process and well educated about the product and company. We got to test out the features and left as happy customers. Mike was also a personable guy and good boss. With those 2 at the helm, we would definitely recommend this location!
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October 2023 by Dale Smith
Friendly and knowledgeable
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September 2023 by Mary Bland
Bad attitude, rude….
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August 2023 by Richard Steinback
We had a great experience making a purchase today with Mason. He was very helpful and knowledgeable and found us exactly what we were looking for. Go see Mason today in Spartanburg. He’ll take good care of you.
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July 2023 by Joann Harris
Travis spend plenty of time helping me pick out right bed for me. He was very knowledgeable and caring
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December 2022 by Dave Leake
With digital vigilantes exploiting personal data at every turn, I refused to provide their "required" questions about health and other matters intended to "get the most benefit" from a new Sleep Number bed. The SN bed my wife and I have slept in for 15 years was wonderful, and never needed all that personal info to give us a great night's sleep; it was simply time to replace it.I was ready to kill the deal and leave the store when -- all of a sudden -- they found a work-around to let us skip all that. We will now be able to adjust the new bed manually to our own comfort levels. You can, too. Just stand your ground.
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November 2022 by Matt Kay
Travis was awesome! Completely knowledgeable and very friendly, wasn't pressuring at all. I really felt confident in my decision to purchase that day, can't wait to try out the new bed once it arrives!
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September 2022 by Ed Plants
Mike was very informative & helpful in assisting us in making one of the biggest decisions couples make besides buying a home. He lead us to the test pods to get a feel for the softness & firmness of each mattress. We then laid on one of the middle of the road ones. Not too soft or firm. Very nice, but I asked about the next level up in the same kind of firmness, but with a more cooling feature. We fell in love with it. He matched us up with some nice pillows too that we tried beforehand. He was very informative & pleasant to speak with. Not pushy or trying to guide us towards anything. Just informative. So, yes... we bought a P6 and if Mike reads this, yes you can change your beds name. ? Now that we've actually slept on it for a few nights, my hip pain has diminished. It's still there, but not as bad. I really NEEDED this bed.
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August 2022 by Carlos Waters
Me and my wife had a good experience at the Spartanburg store. Our backs felt really good trying out different mattress. Hailey Miller is a excellent sales sleep associate.
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July 2022 by Belinda Banks
My husband and I were in the Greenville store looking to purchase because we were in Greenville and knew that the sale went off on the 11 of July. The salesman was showing us all the mattresses when someone came into the store. He left us laying on one of them for several minutes while he decided to entertain another customer so we decided to come to Spartanburg store which is actually closer to home. The saleswoman was such a pleasure to work with and helped us purchase the mattress we was looking for. We never told her about the experience that we encountered in the Greenville store. We were just glad to spend our money with someone that was willing to help!
