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February 2024 by Brian C.
They advertise Express Service. Open 7:30-6:00. I arrived at 4:30. You stay in your vehicle, pulled into the service bay. I sat within 5 ft of the service employee. He just sat there on his stool. Never acknowledged me. I sat there. Ten minutes later another gentleman came to my window. I told him I was there for an oil change. Brand new 2023 Dodge truck. He chuckled. "Oh them guys done gone home already ". My company owns a fleet of Dodge trucks. Won't be back.
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February 2024 by Rebond L.
We got a decent price on a new Gladiator due to incentives offered from the dealer and manufacturer. They made up for it with numerous lies about our trade-in value and me finally accepting lower than I knew it was worth. Yes, it's my fault for not walking out, even though I tried numerous times during the 6 hours we were there. Funny thing is we bought the trade-in vehicle brand new here and I said I wouldn't return due to issues we've had here before. Tried to give them a second chance, simply because they had a vehicle we wanted. Still the same deceptive tactics being used 6 years later. It's sad many dealerships worry more about how well they can screw a customer for large profits on one transaction than return customers or referrals. Having some integrity would make them so much more in the long run. They did teach me to never again trade in a good condition vehicle and that they don't deserve my business in the future.
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February 2024 by John Costanza
SPARTANBURG DODGE SERVICE DRPARTMENT IS BEST BRIAN G IS THE BEST GOES OU OF HIS WAY FOR EVERYONE WITH BRIAN WE DONT NEED KNOW NOTHER SERVICE PLACE TO GO SPARTANBURG DODGE IS THE BEST HONEST FRIENDLY CLEAN PLACE THEY ALL ARE GREAT THANK U ALL BEEN GOING FOR 25 YEARS THERE
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January 2024 by Serghei Polisciuc
The sales manager is rude and disrespectful
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January 2024 by Andrea C.
This was the worst experience I ever had with a dealership. My husband and I drove 31/2 hours in the worst storm to buy a truck from the sales representative Ella. She and my husband had communicated lengthy on price , years, and miles on the truck. She assured us it would be ready to go upon arrival. It was not! This was the least of our problems. The truck had almost double miles on the paperwork . She acted surprised. They pulled the ad as soon as we question yet but we had screen shoot it. They would not stand by their ad and even worst the manger would not stand behind his team or do anything to make it right. Nothing !!! Money lost taking off work, gas money, Please do yourself a favor and stay away!
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January 2024 by Neal C.
Horrible experience the sales representative. Ella is a total liar. The ad stated 25,000 miles diesel. We agreed on a price got there the truck had way more miles not cleaner ready and it was gasoline. She knew we were driving 3 1/2 hours to a horrible storm this past week even texted that morning saying have a safe drive, I guess he thought she had us then the sales manager Mr Brokopp was a total jerk, laughing saying she made a mistake. It happens would not do anything but not even pay for the fuel for us to get there after he admitted, she made the mistake. These guys are low life's!!!
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December 2023 by Mike George
Great service
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November 2023 by Mike McAbee
REPAIR WAS DIAGNOSED AND REPAIR WAS PERFORMED IN A TIMELY MANNER, THE SERVICE ADVISOR (RON RABINS) KEPT ME INFORMED DURING THE WHOLE PROCESS. WILL DEFINATELY USE THEM AGAIN WHEN NEEDED.Services: Auto engine diagnostic
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November 2023 by Nicole Reed
I didn't have an appointment so they told me it could be up to an hour and a half wait.
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November 2023 by Angel Matthews
Phil was my service advisor and he was very helpful and kept me informed on what my car neededService: General repairs & maintenance
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November 2023 by lee giles
This was a warranty recall. These guys are the best!Services: Transmission
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November 2023 by Marion Busch
Scheduled my appointment and arrive at the time. They checked me in and I took a seat in customer's lounge. My service was promptly completed. I paid the bill and was leaving with in the hour.Services: Air & cabin filter replacement
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November 2023 by Matthew Ross
Everything and everyone was very professional.Service: General repairs & maintenance
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November 2023 by Jeri Means
The service was professional.Service: Oil change
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November 2023 by Ivan Pixa
ExcellentServices: Air & cabin filter replacement
