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January 2024 by Tracy Van Hassel
I was greeted with a smile as I drove up for service. The gentleman was very professional getting my service ticket opened while the team started working under the hood. Another gentleman was very courteous answering my questions about thw tires as he was checking their pressure. The team was very efficient and my oil and new air filter was changed in a matter of minutes. Overall this was a great experience! Thank you!
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January 2024 by Richard Weiner
Amazing courtesy and competence pro-active automotive care paying attention to tire pressure all fluid levels anytime in between oil changes is great for nursing an old car that leaks. Highly recommend
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January 2024 by Allison Laws
The guys here got us in and out fast! I think his name was Raul, he was the main representative who helped explain everything. Very patient and didn’t push me into buying unnecessary products. Definitely great team! Will definitely keep going back!
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December 2023 by Rebecca Smith
Yes it's quick but they are also very thorough. My favorite part is that the call out each service. This gives me the opportunity to check behind them in real time to make sure it's completed. Or you could sit on your phone and catch up on social media.... Whichever kind of person you are. I prefer to be a small part of the work being done. So it was entertaining for me. I believe their names were Raul and David at Spartanburg Take 5. Great job guys thank you!!
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December 2023 by Jennifer Greene
Overall, good experience except that they told me the oil I purchased (conventional) wasn't appropriate for my suv because it is a Turbo until AFTER it was filled. It would have been more appropriate to have that conversation BEFORE the oil change was complete. Also, they claimed that using conventional was why I had minor oil leakage, however, at my last oil change - at the same location - I purchased the full synthetic - at their suggestion.
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December 2023 by Sandra Olle
Was greeted with a friendly smile & a bottle of water! It’s the only place I go for an oil change plus all the extras free of charge- top off fluids, ck tire pressure, ck your wipers. Super customer service, I tell everyone! Congratulations on your business plan!!
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December 2023 by Dempsey A.
lousy service...manager hateful...put air filter in incorrectl... would recommend that you go elsewhere
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December 2023 by Joey H.
I came here to get a full service oil change for my 2019 F-150. They are who I've always used. I waited for about an hour to an hour and a half before they started in my truck. A few minutes in I heard them talking about a major oil leak. They ask had I had any service done to the truck k. I said no, not since y'all changed the oil 8 months ago. They refused to change my oil bc they said i had an after market plug. They said they had never seen anything like it before and they don't have one to replace it with. I said but y'all changed it last time and the truck hasn't been touched by anyone since then: they still refused. So I ask for more information from the guy helping me so I could tell my husband. He was being very nice and trying to help me understand so I could half way tell my husband what was wrong. The manager there heard him giving me details and said "don't explain it" the attendant stopped speaking. I told the manager I was trying to understand so I'd know what to tell my husband. I also said my brother owned the truck last year before he passed so idk what he did but yall were the last ones to change the oil for me. The manager said my brother replaced the plug with an after market plug. The manager never said why they changed it last time except that they were under different management. Another attendant that had been u see the truck said someone must have went ahead and changed my oil and didn't notice it was an after market plug. So they said I had a major like leak. So that tells me if they changed my oil last time and everything was perfect and they changed the after market plug then, THEY are the ones that caused the major oil leak. I will never go back there again.
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November 2023 by Ryan Ridgeway
They decided that they couldn’t complete the service for my Audi Q7 Quattro today. They have done it there multiple times before and couldn’t figure out how to get the oil filter off today, so they lazily turned me away. I went right down the road to Valvoline and they did it in 5 minutes. Go to valvoline especially if you have a European car. I have had nothing but 45 minute troubled trips to Take 5 with my Audi, but no more!
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November 2023 by Makenzie Everitt
We have come twice to this Take 5 and both times we received incredible customer service. This time we were helped by Josh and David. They were very friendly and helpful! The service is great. They are very informative about what they're doing and why. In addition, they helped us get the best price on what we needed. I highly recommend coming here if you need an oil change.
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November 2023 by herb murray
My first oil change since moving back to Spartanburg. Business had lots of customers there, which is always good to see. Spoke to one of the people that worked there while I was in line to get oil changed. when i finally got inside, the service writer tried to sell me the most expensive service. I declined and told them what i wanted.Showed me air filter and it did need changing but they did not have one in stock. Had them put the filter back in and drove to auto parts store to purchase one.Took a long time to get the air filter cover off. Finally got cover off and they had put the filter back in UPSIDE DOWN.This makes me wonder how many others were put in wrong. Better check your air filter.I'm sure the company will have excuse and say give us a call or something.Sorry, but that was a minor problem and makes me worry about the entire oil change.
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November 2023 by Joyce Neuse
The wait times are sometimes quite long. What makes it worse is the employees are just kind of waiting for someone to give them instructions. When it says we’ll top off your fluids, they only mean washer fluid and antifreeze. They say they can’t check transmission fluids or brake fluids anymore. It is still convenient to stay in the car, but maybe if the employees looked like they enjoyed their job or were happy where they worked it would make it more tolerable waiting. The person who checked me out was professional.Service: Oil change
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November 2023 by Emilie Carr
The guys (and ladies) at Take 5 are awesome! I went yesterday on my lunch break to get an oil change. I had 1,000 miles left to go before needing an oil change, but the day before, my oil light was flashing and we determined the oil was super low despite still having 1,000 miles left, and filled it at home. Upon arriving to Take 5, they gave me a cold water while I waited. They checked my oil and explained what most likely caused the oil to be so low and so dirty, checked for an oil leak, changed my oil (even though we had just filled it, but I didn’t want to worry about getting it changed in 1000 more miles), checked and topped off my other fluids, checked my tire pressure and added air, and replaced my windshield wipers. They did all of this in a timely manner and I was still able to make 2 more stops before my hour lunch break was up. They were super nice and helpful and I 10/10 would recommend going here for your oil change and other quick fix car needs!Services: Tires
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November 2023 by Clinton “Cutta” Toney
Took too long , especially for just a top off. All employees were working on one car at a time. Overall they did a great job but could’ve easily done it faster.Service: Oil change
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November 2023 by Christina Paschal
Located in a convenient spot in town Take 5 on East Main is a great place to get your oil changed. I'm a long time customer and have always enjoyed how quick and friendly the service is here. They greet you with bottled water and a smile and explain everything as they're doing it. Reasonable prices, often coupons or discounts available as well. Great work that's kept my car going.
