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January 2024 by Robert Laws
Rented a 20 inch chain saw...had issues with it staying started and it wouldn't cut through the wood..it would just smoke ..would not rent another oneTook it back and the chain was on backwards...
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November 2023 by Jeff K.
I would like to thank Frank in the Paint Center for his fast and efficient handling of my paint order. Frank was very knowledgeable about my request and provided Five Star Service. Great Job Frank
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September 2023 by Rick S.
This review is only for the tool rental representative working Friday morning 9/28/23. Rude and inconsiderate is a nice thing to say. We picked up a paint sprayer at $95 a day and drove 20+ miles only to find it it did not work. He assured me that he he personally had checked it for proper operation. I called the store and waited 30 minutes for someone to answer. When I told him It did not work attitude was sickening. When I questioned why he told me he had checked it, when obviously he was lying, zero response. Drove 20+ miles to return it and 4 hours I had to remind home to credit us for the 4 hours He then told me it was clogged!! For $95 a day this service is pathetic!!!
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July 2023 by The Cagles
This place is ridiculous. I agree with the other comment about the rude guy at the rental counter. Idk why he’s so angry all the time but maybe should find another job but yet he’s always there. I have rented here for the last time. Every time I rent something, there’s a problem. Then getting actual help for the problem is nonexistent. I rented a Skidsteer to knock out some quick work on Thursday morning. Had to chain down the load bc the previous customer just didn’t care . Drove all the way to the job 23 miles form Home Depot . Was given the wrong key. I called to see if someone could bring the right key. Nope . So 23 miles back to Home Depot I go. After having to show them the Keys weren’t “ universal “ I drove back 23 miles with the right key . When it had started raining. I asked if we could just reset the time to the next day since it was already raining . I was told it wouldn’t be a problem. So I bring the machine back when we agreed and was charged the full price 1 day 6 hours by the rude guy . So I went to try to talk to someone in customer service . They say it may take days to fix it. Yet it only took one minute to take my money. Never should’ve happened. This place has no idea what they are doing and customer service is nonexistent
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June 2023 by Lynn Flynn
Rented a concrete saw and made 3 cuts and it quit. Had to get a bobcat to finish the job. They did not make any adjustments. They need to get better equipment and know it’s going to work when rented out. BEWARE.
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June 2023 by David Bayles
Home Depot really needs to get these guy’s registers to stop going down all the time!
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June 2023 by Dave's HVAC & Plumbing
Melinda is the best work hard and always try’s to get me on the road
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June 2023 by Austin S.
The lumber department manager refused to cut deck boards - citing a "safety risk". I've had boards cut at probably 20-30 different Home Depot stores and this is the only one that refused to use their saw (the one literally in the lumber department that's made for cutting boards). I had to leave and return to the store with my saw and cut 9 deck boards in half in the parking lot while it was starting to rain lol. Also should include the lumber department had a handful of older guys doing absolutely nothing while the younger workers actually walked around and tried to help. The whole store isn't bad, I've had a bunch of help with joe at the pro desk - he's great. However everyone over 30 in lumber is awful - at least the 5 or so I've run into. So to summarize this beautiful review, if you need anything from lumber, avoid this home depot. From what I got it was the lumber department manager that was giving the instruction of "don't help the customer with what they need even though we have the ability to". Along with the fact that every other Home Depot I've been to can and has helped with this exact task. The experience was laughable and I thoroughly enjoyed the hour wasted driving around.
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April 2023 by Ilya D.
There's one forklift operator that is a woman that knows her job and does it right! Rest of the guys are just a waste of a man, 0 skills on forklifts but they got the audacity to show off their attitude when I said u cannot drop a pallet down while it's touching the wall of the truck
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December 2022 by Joe T.
My little family group came here today to make a visit to the return center. Naturally; the grandkids being boys and all boy at that; immediately turned their attention to the pretty vast array of riding lawnmowers! I like Home Depot in general and I like them a lot! I somewhat prefer them over their largest competitor; Lowe's! Both retailers sport two large sized locations each! I'm positive that the competition between these two is dog eat dog! I'm really encouraging my oldest grandson to get familiar with lawnmowers! I have a rather large yard and attached side yard.In a few more years I may not feel like doing all of this grass activity! When he is between twelve and thirteen years old; I'll pay him decently! He'll be glad to put the fifty bucks or so that I intend to pay him in his pocket! A commercial grass cuter would probably charge me 2 or 3 hundred dollars! He'll be glad to get the easy money and I'll be happy to save my cash for a rainy day; of course!
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October 2022 by Pete R.
Broken equipment faulty doesn't work they charge full price, don't do business with rental broken junk
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January 2022 by S R
Jan.14th today I called and made a reservation to pick up a generator in the morning Jan.15th. While I was on the phone I received a text message "which i saved", confirming the reservation.Just now, a couple hours later I receive a text stating my reservation has been cancelled! Called and asked why....the answer was "your reservation was not locked in our system. Are you kidding me right now?
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BOB was awesome!! My daughter and I rented a 1 man auger. He helped with the the operation of the machine and how to use. And the cautions of operating it. THANK YOU BOB or rental experience was really fun and project was too.
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May 2021 by James M.
This store isn't that bad. I've never been helped in this store, but half the time I go there I find what I need. My problem are the vagrants that are allowed to live in the parking lot. The latest is a older man living in a van at the edge of Home Depot's parking lot. He bothered my wife asking her for money and gas the other day. Got kind of aggressive with her when she told him she doesn't carry cash. This isn't the first time we've had this issue on that side of town in the Home Depot or Walmart parking lot. I contacted management and nothing was done about it. The man is still allowed to live in the parking lot. This can't be safe for him and it's not right allowing people to roam around begging for money. I guess if nothing is done about it I'll have to go over there and run him off myself.
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March 2021 by Cynthia B.
We were interested in renting a skid steer for the weekend called the Dorman Center the person stated that calls and for rentals must been received at 6am the next day to rent item couldn't call the day before. So at 600am we called and was told it was already rented what a disappointment. I know now that Home Depo is only renting for their BUDDIES.
