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November 2023 by Annette Owen
Everyone was helpful and answered all my questions and attended to my requests. One particular request was for an eyesight test. They were excited to show me the test…running towards a big balloon target with a car rearend pictured on the target. The calibration was perfect!
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November 2023 by Thomas Winesett
Great customer service, they take care of you and do a fantastic job fixing your vehicle!
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November 2023 by George K
Excellent body shop repair! Very pleased with Vic Bailey Collision Center’s competence and professionalism. Quality of work stands out. Recommend.Service: Body & Trim
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September 2023 by Kathie Harris
Excellent service! Very professional, neat and clean! Made my fender bender look as if it never happened!Services: Painting
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September 2023 by Pauline Davis
Vic Bailey Collision Center did a great job repairing the hail damage on my Forester. The person who repaired it did an awesome job and Jeff was also wonderful. Kathy, the manager was extremely helpful as was Chloe. Jeff worked very hard with my insurance company getting the pictures and the estimate done and accepted and also getting a supplement when it became necessary. I would highly recommend using Vic Bailey Collision Center. Thanks.
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September 2023 by Donna Cooke
I was hit when someone ran a light, at first the damage looked superficial, but actually was more extensive. Vic Bailey collision center did a great job with repairs.Services: Steering & suspension repair
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September 2023 by Dawn Leo
I can not say enough good things about Vic Bailey collision and Kathy and Jeff . We were given the best possible outcome we could hope for. Our car looks better now than it did before we brought it in. They never tried to cut corners or cover things up . They fought for us with the insurance company and never backed down . We thank them for alll their kindness and hard work and would recommend anyone who has had an accident to go there .
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July 2023 by Tim Pearson
No communication no work done on my vehicle after a month then they share it was totaled out when there was no reason to. Most likely a 50/50 decision based on Progerssive’s decision. We had no communication with Progressive unless we initiated it. Beware of PROGRESSIVE and don’t expect VW collision to have your back with the insurance companies
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July 2023 by Adam Gregory
This car was my first “adult” purchase and I hit a deer very soon after buying. I now have my car back looking like nothing ever happened.Services: Transmission
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March 2023 by Tayler Lewis
I had some damage to my Ascent. I took photos of it, received my quote, and scheduled service online. It took them exactly one week from vehicle drop off to fix the damage on my car. It looks brand new again and they did not quote me over what they charged me! I highly recommend if you have a Subaru in need of repairs to body damage.Services: Painting
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March 2023 by Artem Fedotov
The shop will cut corners. They don’t pay attention to detail. Do not recommend.
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February 2023 by Kim Heard
My 2016 Ford F150 was taken there to be repaired but it was determined that the vehicle was totaled. Joe walked me through the process, answered all my questions, he was polite and kind throughout.Service: Body & Trim
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February 2023 by Susan Eilering
I'm from out of town and had damage to the wheel trim from debris on the expressway. The Spartanburg collison center was friendly, helpful, and fixed the problem quickly!Service: Body & Trim
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February 2023 by James Fraser Lyon
They ultimately were unable to fix my car because it was totaled by the insurance company but their staff was always prompt, courteous, and professional. I would definitely recommend them to any needing body work.Service: Body & Trim
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February 2023 by Jan Kehm
Awesome customer service. Fast and efficient repair. Reasonable price for parts and labor. Delivered as promised.Service: Body & Trim