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November 2023 by Ashley Dickerson
Ard's was absolutely wonderful from start to finish! They were very friendly and helpful while we were looking at refrigerators after ours suddenly died on us. They set it up so that we would get our new one ASAP so we wouldn't be without. The two individuals who delivered it were friendly and very careful with getting it in and setting it up, and we felt comfortable with them being in our house. We will only use Ard's for all household appliances now!
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November 2023 by Sheri Michaud
Prices are higher than other places but they have them in stocks and delivered them the next day. And watch out. They will close early on you. Answering machine says Monday through Friday 9 to 6. Google says till 5...called 9 minutes before they were supposed to close according to Googles time of 5pm. and was told all the computers were already shut down can you call back in the morning. Guess they dont want my remaing 3300 dollers.That's just bad business.
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July 2023 by Robin Carter
I used to refer my friends to Ards but no more. They are very helpful when you are making a purchase but when you need service or repairs it is like pulling teeth! They will not call you back and only refer you to call GE. After 40 min hold GE refers you to their website. Will shop elsewhere in the future.
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March 2023 by Joshua McKinney
Great customer service, and for being a smaller operation, they have great prices. Their appliances are even cheaper than Lowes or Home Depot!
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March 2023 by Norman Miller
I had a problem with an evaporator fan in my refrigerator. I called Ards and a technician came to my house that day. He was very efficient and polite; and after verifying the problem ordered the necessary part. When it arrived at the facility in Sumpter he came down immediately and installed it.No problems, no pain! I highly recommend Ards!
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December 2022 by Jamie Brunson
Mr. Ard knows how to do good business. Very pleased with the end result.
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October 2022 by Frederic M.
I am stuck it appears. Brand new GE oven. Bottom oven wasn't working, and light would not turn off. Tech came and said bad computer. We waited 3 weeks on a computer and tech came to put it in with :45 minute notice he was coming. He changed computer and was gone. When I got home I noticed we no longer had a air fryer option (wrong controller). I called on Saturday and got the service manager who told me the tech would call me back Monday. Today is Wednesday and I called them. I talked to same manager and he advised he thought the correct computer had been ordered but tech wasn't in yet and I needed to call back in an hour. When I asked if they could call me back because I'm very busy he laughed and hung up on me. Totally bad business practices and he needs replaced. I will follow up with GE and make them aware of the terrible business practices of their local repair facility. We have owned this expensive, top of the line appliance for 2 months and are yet to have full use of it. Avoid Ard's if possible, but if you buy GE you are stuck till out of warranty.
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August 2022 by James Schinaman
The individuals both in the store and their installers are outstanding ! Super friendly, courteous, efficient and knowledgeable. I had Ard's install an over the range microwave in my kitchen. Everyone, from the individuals that help me schedule the install to the actual installers were amazing !! Thank you so much !!
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September 2021 by Brian Foster
DO NOT USE THIS BUSINESS!!! They can’t get their business in line to save their life. I had patience when the wrong appliances showed up at my house, but then they sent a threatening hand written letter about payment, even though I paid (in full) six months in advance, I lost faith. Mark, you’re gonna run your dad’s business into the ground!
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February 2021 by jason harding
Much better experience buying an appliance here than at Lowes. These folks are about 60 years in the business and it's obvious. No nonsense and knowledgeable. Delivered my washer and installed it same day. A true gem in the Sumter community.
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January 2021 by John Miller
Very kind and listens to whats needed. I needed a timer for my Maytag dryer and Mr. Mark helped by ordering the part. It took some time only because of the storm yesterday, but it works perfectly. I truly am thankful.
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January 2021 by T Oelze
Awesome selection and service. If you're in need of a GE branded appliance, want to walk in and walk out with an appliance and not wait 3 to 7 business days, OR just want to support a local business, then Ard's Appliance is the place for you!
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October 2020 by LG Adventures
Before you waste your time going to Lowes go check out the guys at Ards. Greeted as soon as you walk in with a smile. Very helpful knowledgeable and professional. We purchased a washer and dryer set.... free same day delivery was included. Great group of people and decent prices !!!
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March 2020 by Edward Bigham
So far this place is very helpful. I am working with them on getting everything for my new home. I will update everyone as the process goes along.
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February 2020 by Larry Timms
We had our Samsung Refrigerator go out on us that we bought from Lowe's in Sumter about 5 years ago the service warranty had just expired just our luck.
