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October 2023 by Alex Rygiel
Good customer service. They had a large selection of couches. Got the couch in a couple days.
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October 2023 by Julie Prescott
They had a great selection of bookcases and entry tables.. Prices were reasonable and delivery fee was also reasonable. They were willing to accommodate our requested day for delivery since I was on a limited amount of time in town. They showed up during the delivery window I was told nd were friendly, professional and careful in handling. Will shop there again in the future. Store was easy to shop in and they were helpful without being intrusive or pushy.
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September 2023 by Pamela Jackson
After looking everywhere for a couch online and at various stores, I decided to go into Hines at 6:55 pm. The store closes at 7pm. I was welcomed into the store and catered to as of it was 10:00am. I found the couch I wanted , a Jackson Brand made in America. I was given a great discount based on a store holiday promotion and the couch was delivered the next day. I really like my couch. Nice, firm seats with spring in the seating area. I will definitely shop at Hines again in the future. I definitely recommend you give them a look if you are seeking to purchase furniture.
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August 2023 by Jerry D Fowler
Best furniture business in Sumter. They stand behind their products 100%. Always professional and courteous. I recommend them I’d you want quality!
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August 2023 by Russ Myles
Hines Furniture has Great Customer Service and prices are very competitive.
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August 2023 by R C Price
Excellent service and quality products. Paul was a great help to my mother.
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July 2023 by Libby Anderson
My husband and I have been extremely satisfied in purchasing our furniture from Hines. The salesmen are very knowledgeable and helpful. This is our third purchase from Hines, and we will use them again for our furniture needs.
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July 2023 by Kenneth McKenzie
Update: We had an issue with our footrest. I called today and within an hour Joe was at our home. The problem was completely resolved.The service was professional and courteous. We are absolutely thrilled with Hines furniture! First class operation. My wife and I are very, very happy with our new LaZboy power recliner! The khaki fabric color is absolutely gorgeous. It is incredibly comfortable and the wireless remote makes adjustments a breeze. We can customize the legs, back, headrest and lumbar. Then we have 2 memory settings for the ultimate in ease and comfort. I already have one setting for watching TV and the other for napping. The remote can be stored on the side of the chair and it even has a locate button should you misplace it. Our salesman Rick and the owner listened carefully to what we wanted and exceeded all of our expectations. The delivery team was very professional. The entire process from start to finish has been seamless. We love Hines Furniture and will gladly recommend them to all of our friends and family!! Did I tell you several weeks after delivery.....that I still love this chair! Thank you Donnie! Keep on keeping on! I have zero sciatic pain....I mean zero!! This chair is still awesome...almost 2 years later. Best furniture purchase I have ever made!
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May 2023 by Alice
Thank you so very much for fixing my recliner. l am always impressed with the way Hines Furniture staff greet customers with smiles even on the dreariest of days. Donny and his entire team are always courteous, very knowledgeable and go out of their way to ensure a great product to meet my needs. Their expert repairman kept at it to ensure he found the hidden issue and my chair once again functions perfectly. Their delivery staff are awesome; always friendly, courteous and careful. Hines Furniture will always be my first choice.
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May 2023 by nassefra “Rob”
Bought a new living room set and mattress. The mattress is great, however the living room set has broken twice. Which brings me to Hines’ service department. Both issues were corrected within the day with no hassle at all. Great customer service.
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May 2023 by Gary Collins
Hines Furniture is the absolute Best Furniture store I ever shopped. They take care of everything and have great prices for Superior Furniture.
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March 2023 by Mr Smith
I personally make the ride from Columbia to sumter to deal with my sales them personally they always keep a well balanced atmosphere featuring fine furniture and wonderful customer service.
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January 2023 by Melinda Cooley
Love, love, love Hines Furniture. Just recently moved back to the Carolinas, and needed several pieces updated in my home. Paul could not have been more helpful. He listened to exactly what I was looking for and then was able to help me coordinate the perfect pieces!! LOVE MY SOFA, MIRROR and KITCHEN TABLE!! Great quality furniture, excellent customer service, and very reasonable pricing - my first go to for furniture! Thanks Paul and Hines!
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December 2022 by Debra Weaver
We were referred over to this family owned company and we met ricky sweet man he is ..the staff members are great as well ricky is the one who showed us the mattress show case and we ordered or mattress and box spring , he explained how the warranty works with the company and was very honest about everything..I will refer my family and friends to them...honest people for sure
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December 2022 by Brenda Geddings
Rick was very helpful helped us with a beautiful couch & pillows good quality would recommend Hines to friends
