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April 2024 by Antoine Bracey
It was great and very helpful….i loved the environment and atmosphere ❤️??
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April 2024 by Harry Graham II
Excellent customer service,very helpful staff. I do highly recommend doing business with them.
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March 2024 by Kris
The sales rep and manager were super friendly and helpful. The disappointing experience was involving getting my items delivered. The sales rep informed me that she was trying to see about getting my items the same night but worse case, it would be first thing in the morning. Unfortunately, this was not the case and I coordinated taking the morning off work. I called a few times and at first, I was told deliveries don’t start until 1230 and my items should arrive within the first hour. I called again because I had work and it was already after 2:00 at that point and was told now that it will be between 12:30 and 6:00. I voiced my concern with work and my frustration and the woman didn’t apologize or seem empathetic. She just said “mm hm” and repeated that the delivery will be there between 12:30 and 6:00. Long story short, I didn’t get my delivery until after 4:00 when I was promised it was coming first thing in the morning and ended up missing a whole day of work when I was approved just the morning off. The experience AFTER they got my money was unsatisfactory and for that, I will not be shopping there again.
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January 2024 by brianna green
CX service was great. No complaints everyone was attentive and helpful . This is always my first choice for any house needs
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January 2024 by Jessica Ricks
Oh my God. I went in to look at a couch set and left with a couch set. Thank you so much kimbrells. God is so good.
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January 2024 by NinaM Loney
Excellent experience. Miss Gloria MILLER is an excellent sales person. Thank you very much for helping us as always.
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September 2023 by IJan Euten
They are very friendly and do what they can to help.
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August 2023 by Victoria Anderson
I only purchase from Kimbrell’s Furniture Store on Broad Street Ext., Sumter, SC. The sales representative Gloria is the BEST!!#25Years
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August 2023 by Diane M
Shopped here for years. Always a pleasant and helpful staff. Very satisfied with all of our purchases.
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June 2023 by Eric Davis
GREAT EXPERIENCE EVERY TIME I VISIT...EVERYONE IS SO NICE, KINDAND FRIENDLY..THE BUILDING IS ALWAYS NICE AND CLEAN ...I LOVE KIMBRELLS
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June 2023 by Jacqueline McDonald
Bri was very patient & courteous when I went to the store to pick out bedroom furniture for my daughter. It was close to closing when I walked in but she still helped me.
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June 2023 by Denise Farrell
We had an amazing experience at your store today. My fiancee Frank Peterson and I was very pleased with the 5 star professionalism and optimum customer service we received. Bri and Gloria were great. We will definitely be back for additional purchases. Thank you
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April 2023 by renee canty
Staff was very friendly. Assisted me with finding what I was looking for quickly and efficiently. Very smooth process
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March 2023 by Misty Ray
Got the cutest sectional yesterday! Will be doing business with Kimbrells again! Reasonable payments and excellent customer service.
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January 2023 by ELLA SCOTT
Very satisfied with the attitude and helpfulness of your employee, Ms Gloria