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August 2025 by Dustin Williamson
Friendly staff, fast and easy to deal with
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July 2025 by Rebecca Boyd
Just had the worst customer service experience I have ever had with any service provider *with* the Spectrum leadership team. Save your money. Use someone else.
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June 2025 by Alberto Rivera
One star because I can’t give them less. The worst customer service ever. They were trying to charge me 40% more for a 500MB internet plan that it was showing $50.00 online. When I asked why the male attendant ( the one with the piercing and tattoos) said that he doesn’t care what I have that the price was showing $70.00 in the system. Very disrespectful and nasty person. I don’t know how he is in customer service. I called to Spectrum and they completed the process very professionally and I will pay $50.00 as it was showing online. Spectrum should get rid off this person.
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April 2025 by Randy Tolliver
I went there to cancel my service because of a 17 percent price hike they gave me. I turned it all my equipment. My customer service representative did an excellent job and she was super courteous.
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February 2025 by Matthew McAlister
very good staff
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February 2025 by Jinna Henderson
We have been having some trouble with our wi-Fi going out and Mr. Johnny came and got the job done. He was so knowledgeable and super fast. He was so very sweet to me and my family!! Thanks to him we have not had any issues!!
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February 2025 by Dash Hopkins
Love the staff, they are always so helpful, kind and always find the time to joke around and smile! I always have a great experience when I need to go by the store for mobile related questions or services.
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November 2024 by Dawn Hurley
I returned my equipment. Fast and friendly service.
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November 2024 by Darryl Thomas
Kiosk never works there, ever!!!
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August 2024 by Mike Maybe
Visiting the parents and the internet is so horrible it can barely load a YouTube video and they told me they pay 85 a month with y’all . What a joke
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May 2024 by DJ AL SUMTER SC djal
A friendly Place
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April 2024 by Babajide Odunfa
It's a busy day in the evening except on Sundays, that's the best time to visit.
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April 2024 by Miken Dickerson
If I could give them zero, i would. Most useless company ever, can't keep internet up for anything
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April 2024 by Linda Sigler
I had to leave Spectrum over charge people, and they cut off your service. When they are wrong, They do not apologize . They need to learn from NY staff. Down here, staff do not care for the customers . Sorry to be so blunt, but it is the truth. Direct TV, the best. They work with you, not against you.
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March 2024 by Zachary Ross
3.4 stars…if that tells you anything. Luckily I don’t use/need the internet for much, but when I do I’d be better off standing outside holding an antenna wearing a tinfoil hat trying to get connection.Straight trash…hot garbage
