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March 2024 by Kimberly Coughtry
Incompetent idiots who can’t deliver mail on the date it is scheduled for redelivery.
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March 2024 by Simply Girl
I went there for a new passport and the lady was super nice and patient. I was given the wrong information from the official US passport website on the requirements for passport renewal and she was able to help me with all that. I appreciate her very much!
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March 2024 by Jeresa H
Second attempt with a passport appointment scheduled , hour wait the first time , had to leave , second time sitting waiting after waiting in line . Need more workers . Extremely slow service.
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March 2024 by C. Cox
I had a package from Amazon supposed it be delivered 02/16/2024. Tracking shows delivery attempt at 12:45. It then states customer hold request. That is inaccurate. It sounds to me like the delivery person chose to not get out of the car and place it on the porch. There was mail delivered and I know this wouldn’t fit in the mailbox. Now it has to be picked up. This is ridiculous.
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March 2024 by Camron Gray
This post office is horrible i’ve been missing packages for over 2 weeks and no one ever answers the phone it rings for 5 minutes or more, and then disconnects. I got lied to when i was told my packages were in one place, and then they asked me if i’d rather pick it up and i said mail it the next day, nothing ever happened after they reassured me it would be handled and i would have my stuff. Ever since i’ve been in Sumter all the post offices run like this. Whoever hires these people needs to get fired as well.
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March 2024 by Edward Ramos-Larios
I've noticed for the second time now that my mail/package has been left like this. It's not the location that's the issue, but rather the delivery people. In addition, before January, the delivery drivers could always find my address, regardless of the time. I miss those dependable drivers.
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March 2024 by Courtney Reed
I have never in my life had to deal with so many issues with the post office & my packages. It’s ridiculous.
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March 2024 by Jennifer Kingwood-Weldon
Fast quick service
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January 2024 by John Blackmon
I just wanna say, that we moved back to Sumter in the middle of September. And since we been back, all I received in my mailbox is Mail that is not ours. I've mentioned it to mail Lady. Several times, and it doesn't do any good. So we've just dealt with it.But when I put a letter that has to mailed urgently. I put it in the mailbox raise the flag, the next day flag is, box wasn't Opened. Now this morning, the flag is back up, mailbox is open, and the letter that so needs to be mailed out, is still in the mailbox. I put it in there Monday. And now it's Wednesday and the mail doesn't run around here until 7:30 pm or later. It's like we automatically are a day behind because it being so late. Also she never closes the mailbox, and that's one way I know she's opened it. I really thought our United States Postal Service had better employees than that. This letter being left in my mailbox like that is really seriously messing up a lot for us. Don't know what we gonna do now..!! I really can't believe it.OH I live in whispering pines in Sumter.THIS SO SO PUT US IN A BIND...!!!!
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January 2024 by Nicki Nick
You Are Federal Agent Talking Down On A Woman When You Have A Wife, Daughter And Mother... Talking About Get Out Of Here With All That ...and then come to find out the customer was right... It was the Driver's at fault and he apologized, saying he'll correct his mistake. But the inside male Federal Agents refuse to assist and would not give a point of contact saying just fill out the paperwork or card and they will get to it whenever, but you work for who??? And this is Government Liability and Fraud but you bark like a terrorist against Righteous doing.... Audits Progression intact. Thank You very much Sir Lord ?
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December 2023 by BIGGIE BIG
VERY LAZY PEOPLE WORKING HERE. THEY WON'T GET OUT AND DELIVER A PACKAGE TO THE DOOR. IF THE PACKAGE DOES NOT FIT IN THE MAILBOX THEY WRITE IT UP AS "Delivery attempted, but front door or driveway was not accessible." SMH
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December 2023 by Andrew Privette
This location does not answer the phone. If delivery drivers don't feel like delivering a package they'll just take it back to this location even if you are clear across town. Save your money and use UPS or FedEx.
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December 2023 by Logan Smith
Maybe I’m nitpicking but they drop my packages down at my door from waist height more often than not, including a 300$ gaming monitor in a marked box. You'd think a camera doorbell would make them more careful… From what I can tell nothing is broken, just puts a bad taste in my mouth.
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December 2023 by Travis Propes
Weekend package delivery driver just marks packages as undeliverable and changes status to "pick up at post office." Happened twice in less than two weeks.It's a shame to give a bad review because the weekday driver is really good.
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November 2023 by Jay Rock
Honestly, I've been calling since this the post office opened this morning, and all I've received was a long line of rings followed by a busy signal. To boot, I've had a package that was supposedly out for delivery for two days with a notification about two failed delivery attempts, each related to my front porch, etc. having no access.First of all, the package could clearly fit in the mailbox, and even if it couldn't, both deliver "attempts" were on fair-weather days with nothing preventing access to my porch. To make matters worse, the mail was delivered on BOTH those days, so someone is clearly lying about my parcel.Understaffed is no excuse for this type of unprofessionalism, and it needs to be addressed in-office. Unacceptable.
