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September 2023 by Sheri Michaud
They have it all and amazing service
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June 2023 by Blake Williams
Customer service inside of the store was good. Someone assisted me and told me exactly what I needed. I paid for products easily. But when I drove around the back to load my items, my experience became a nightmare. First, when I drove up, two gentlemen were sitting in chairs smoking cigarettes. I gave my receipt to one, and he walked over to the location and gave me my three items. While loading, I noticed one was different. I walked back to the gentlemen, smoking cigarettes again. He told me they came out of the same box. The other gentleman began assisting me and said it was different manufacturers. I asked if I could get another one to match. He gave me another one, but it matched the single one I had. Now I have 4 items 2 pairs of each. I again requested to get 3 of the same product. He said it came out of the same box. I again asked to please get 3 that matches. He said you have 4. I tried to explain that there weren't 3 of the same from what he gave me. Unfortunately, I became a very unhappy customer and asked him why he couldn't just give me 3 that were the same. He again said, "Why does it matter. They all came out of the same box. I went to the box and pulled another one out, and matched it to one of the pairs. I returned the other 2 to the location. Again, unfortunately, I lost my cool and said things I shouldn't have. Gentlemen did tell me to have a nice day as he walked back to his chair and lit another cigarette.
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May 2023 by aNita
I just happened to pull over in Wally's parking lot & decided to go inside because I'm frm Sumter and I've never been in there. & I actually remembered to check & see if they had a part I've been lookin for a while, that Nissan nor any auto part store here had or was even knowledgeable about. Not only did they have exactly what I needed, but their employee put it on for me. The store is waaay bigger than what it seems to be from the outside. Their staff was very helpful & friendly. I also noticed how they interacted & spoke with obviously regular customers ...like family, I'd say. ☺️ It was nice to actually be helped & not being "helped" because really I'm being watched? Like how I some other small hardware stores in town do?Thank u.Being personable isn't too common nowadays.Check them out, they may have that big nut you need! ? (not my purchase) ?
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May 2023 by Chris Suter
If you need it. Chances are Wally's has it.
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April 2023 by Mike Walker SC REALTOR
Great hardware store. Helpful people and usually have exactly what you need
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December 2022 by Lloyd Hardy
Great hardware store the one thing I do not understand is how do they get all of those supplies into that one little store but they do it
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November 2022 by laura hammons
Amazing employees,selections and prices!!!
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August 2022 by West Wind Barn Doors
Old store atmosphere and great friendly service. Has pretty much has everything you need.
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August 2022 by William Hughes
Very knowledgeable people and very good prices
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July 2022 by Happiness First
Your do it yourself one stop shop. Everything for everything. Great place
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July 2022 by Rodney Cox
Wally's is the "go to" when you need a hard to find item. With that said, the price(s) will reflect.
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June 2022 by Shontaria Bryant
You will never have to worry about not finding what you need in this place the staff in here you will not go to seconds lost because they are always willing to come and help at all times and give you just what you need
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May 2022 by Pat Breslin
Love this place. The staff is wonderful!!!!!! They deserve recognition for the outstanding customer service. They are the BEST
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April 2022 by Karen McM
I love Wally's. Lots of items to browse and buy, the staff is so helpful & knowledgeable. My favorite hardware store within 100 miles!
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April 2022 by James Prince
Great hardware store. I like Wally's over Ace hardware and Lowe's.
