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May 2023 by Tomekia Brown
I sent $45.00 in the tore and 2 of the main things I needed wasn’t in the bag… Chevk your bag before walking out of the store and keep your receipt.
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November 2022 by Lucy
I love this beauty supply. The staff is friendly and helpful. They have varieties of items, and I always get what I want. I highly recommend this shop. ????
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October 2022 by Anits Mcneill
Call to asked questions about a certain hair I'm sending for the lady was not help at all and hang the phone up on me u will not get my money or anyone I know that comes to the store
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October 2022 by Sonya Sneed
Probably one of the best beauty supply stores in Sumter. Very large inside and a great selection of items depending on what your looking for.
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May 2018 by Kaylee Posey
Good products but the worst customer service. There's one lady in particular that has an attitude every time I go in the store. She made a comment to another coworker that was standing beside her behind the counter while me and a friend were standing in line saying “do I have something on my face? Oh didn't think so, I was making sure†and looked back at my friend and I. Implying that we were starring at her or looked at her funny when neither of us paid her any attention. Which led into an altercation with my friend (who has a learning disability) and she was yelling back and forth , very unprofessional and rude.
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September 2017 by MrSincere5g
Bad customer service!!!!!! went into the store to purchase hair color,when I got home I notice that one box was the wrong color so i had to go back to exchange that box for the right color store "owner" Quickly let me know they do not do exchange's on hair products Didn't notice any signs posted in the store that inform customers of this!!!!maybe they should add that to the many signs they already have posted around the store!!!!anyway she did end up exchanging the color however she was very quick to add that will be the last time!!!!and she was right that will be the last time because i will never go back to ANY of there store's ever AGAIN!!!!!!!
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April 2017 by Leslie Smith
Love this place, great prices and I can always find what I need.
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January 2017 by Hilary Beaty
If I could have given them less than one star I would have. Looking for a product, was put on hold (without being told that I would be redirected to another person). Then said person came on the line and had a complete attitude. I was told that she had no idea what I was talking about and I would have to come in. 1st of all I called to inquire if you had the product before I traveled to your store. 2nd I asked for a price on the product and was told that I couldn't have one over the phone. Seriously rude and not helpful at all. What is really crazy is that I have multiple clients who have asked for places to purchase wigs and other hair products. I had a pleasant experience many years ago when I was looking for a client who had cancer and was feeling trepidatious in what to even look for. I have sent more than 20 people, in fact I have actually lost count of how many people I have sent. I won't be sending anyone there again. I believe the customer is always right. I sure don't want my clients feeling the way I do at this moment.
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April 2016 by Adam Stewart
Great store, friendly knowledgable service, competitive pricing